Payoneer support thread

This is a new service that is slowly being made available to additional account holders. If you do not yet see this option available in your Payoneer account, please be patient and we will notify you when it is available for you.

Unfortunately I don't have access to review applications. I assure you that each application is reviewed in the order that it is received, and we will send you an e-mail confirmation as soon as your application is reviewed.

@starpower and @Ratna Sari Rahayu: If your Payoneer account applications were not approved, you will need to contact our customer support department for additional information: http://www.payoneer.com/ContactUs.aspx

 

can you read Reference number: LTK12153010182833X

 

I see that the inquiry was received by our account approvals department, and they will be getting back to you with further details.

 

I just received Payoneer card and I want to know how to load funds to Payoneer card? I want to use this to verify Paypal account and then withdraw funds from Paypal via ATM. As I know there should be some funds like 5$ to add this card to Paypal account. Please help me.

 

still didnt get any reply, its normal or only me which they dont want to reply? if so please let me know so then I wont keep waiting.

 

Hello,
I got this email :
Message from Payoneer Account Approval Department LTK12153010309086X
We see that your US Payment Service is not yet verified and would like to assist you in verifying the service.

In order to verify your US Payment Service, we need to confirm your affiliation to the website you have provided: hxxp://xxxx com .

This can be done via either of the following methods:

• Upload a text file to the domain with the text: “Payoneer US Payment Service Approval” and send us a link to the file.

• Provide us with a link to a page hosted on the website domain listing your personal information (e.g. “Contact Us” page)

I replied this message with the text link on my website to verify that my website is owned by me. Because i work with stripe and they was verified my payment and send me the money to my payonner account. And stripe is on the whitelist of your. The amount of payment is a little bit large because of scheduled payment from last week to now has been sent at once.
So Please tell me when my payment could be loaded on my card? I need the money to send for my suppliers to continue my works.

Thank you so much!
Hieu

 

Thanks for your kind support, i received my money on the card and will continue my business.

 

@mi6hq
There are two main ways to get payments on your card:
1. Partners (sites/businesses we work with)
2. US Payment Service (a service which allows you to receive payments from many approved US companies such as PayPal, Amazon, eBay and more)

@starpower I see that you've received a reply from us.

@Hieu Nguyen Great! Good luck with your business.

 

I added Payoneer as US bank in my existing verified/working paypal account but it gives error. ???? Can we add Payoneer without balance in it?

 

@mi6hq No, unfortunately you must have funds on your card in order to link it with PayPal. This is due to the verification charge PayPal takes to add the account.

 

Can I accept payment to my payoneer US bank account from some companies? Which companies will you accepts? Any companies?

 

@komrad - With the updated US Payment Service, you can now receive payments from any US company which meets our terms & conditions (it doesn't have to be white-listed first). You can read more about the update by clicking here.

 

Hi Everyone,

I just wanted to take a moment to wish you all Happy Holidays and also a Happy New Year.

In addition, I wanted to let you know that this year Payoneer is having a Looking Back at 2013 story contest, allowing you to share your Payoneer experience with a chance to win prizes.

The top 3 stores this year will each win a Kindle HD, so be sure to check out our contest page for more details: https://www.facebook.com/Payoneer/app_636119713097858

I look forward to reading your stories!

 

How many days will need for reviewing an application?

 

Applications are generally reviewed within a few business days, after which we send you an e-mail confirmation with further details.

 

Can you read this Reference number:LTK12153010516805X


I've been waiting for 5 days for reply.

 

You should be receiving a reply to your inquiry within 24-48 hours.

 

Can payoneer supporter help me?
I requested a payoneer card. but i did not receive it. Now I want to use "Global Bank Tranfers Service". So Can I use it WITH OUT Active card???

 

I would suggest that you contact our customer support department directly, so that they can check your account information and assist you further: http://www.payoneer.com/ContactUs.aspx

 

hey! i have been using Payoneer for more than 3 years, they have excellent services and support. i simply loved it.
BTW, Payoneer App crashes on my iphone when i tried to check my balance.