Payoneer support thread

Currently, no, this company is not on our white list of approved senders for the US Payment Service. You can view the full list here: http://www.payoneer.com/USPService.aspx

 

Hi Guys!

I'm happy to announce that we're now accepting sign ups to beta test the Payoneer mobile app! We're currently looking for anyone with an Android or iOS device.

If you are a Payoneer account holder and are interested in being one of the first to test out the app, you can apply for the beta test by sending an e-mail to with the following details:

• Name
• E-mail (as listed on the Payoneer account)
• Country
• Mobile device (e.g., iPhone 5, Samsung Galaxy SIII, etc.)
• Operating system (e.g., Android 4.2 “Jelly Bean”, iOS 6.1, etc.)

 

whats Payoneer fee on transaction? any fixed amount or percentage ?

 

For point of sale purchases (online/in store purchases) we don't charge per transaction. For cash withdrawals there is a fee per transaction, which is listed on the pricing and fees page of your account.

 

I am awaiting a response from support to change my bank account since 22/02/2013 and still no reply to a followup mail I sent 3 days ago.
Ticket Ref. is (LTK12129071113657X)


And as such, I signed up again separately via my other ad network to have a separate acc with my current bank account since I seemed to be wasting my time asking to change my bank account.
I applied on 8/03/2013 and still havnt received any reply from your accounts department aswell.
Ref. Number for new acc is 2326929

 

I have a virtual address in USA but I am living India. Can I order payoneer card to this virtual address. Then I shipped it to India.

plz help thanks
pinakel

 

@shubhank008: I see our payment department has replied to your ticket - please follow up with them via e-mail.

@pinakel: unfortunately, no. You will need to provide us with a valid billing address and ID - and RBI regulations prohibit us from issuing cards to Indian residents.

 

Yeah got a reply today
Can you clear me one confusion ? I see 2 bank accounts now in my Payoneer account, old one and new one.
So can I now change default account for funds to be withdrawn to myself anytime I want ? Or do I need to contact you to change default account to any of them whenever I want to.

Also, can a Payoneer cardholder send funds from his card/account to my account which is a non-card Bank transfer only account ?

 

The My Account page lists all bank accounts that were ever on file. It's display only - so that you can view your previous payment history - it does not change the active bank account on file. To change this, you need to contact us and request the change.

Currently we do not allow private loading for Global Bank Transfer accounts. You can only receive payments from our partners.

 

I made an online payment to Microworkers.com 2/2/2013 using my Payoneer card and they refunded that payment on 2/2/2013. Its more than 1 month but still I cannot see that payment has been credited into my account balance. Payoneer support can you please check this and help me.

 

Please contact our support department via live chat, telephone or e-mail and they will be able to check your account and assist you: http://www.payoneer.com/contactUs.aspx

 

Hello Everyone ;
I have a Payonner master card but I haven't US service payment, I contact the payoneer support and they told that I want a website to complete activation US service account .
So How can I activate it without having a website ?

 

Nissim, Few hours ago I made a 40$ payment to a seller using the payoneer card and he scammed me. Please I need your help to chargeback. I need payoneer teams support. Please reply.

 

@winas_ben: Please send me a PM with your reference number (starts with LTK).

@speedy81: Please send me a PM with your name and e-mail. I will check the payment status.

 

Nissim I have just sent you the information you requested. Thanks!

 

NIssim I sent you the information you requested , Thanks in advance

 

Please add Bodis.com to your partners or at least to your US Payment Service Whitelist

 

Hi i live in the UK and get payed throw payoneer but the money is in dollars dose anyone or Nissim know the best way to get my money in to pound sterling with out paying out a bomb on transfer fees ?

Any help would be grateful thanks katy x

 

Hello Nissim ;
I would like to cancel my payonner card for reasons, and this is my LTK number (LTK481071393854X).
I want to request another card

 

@katykatykaty
The Payoneer card is held in US dollars and converted based on MasterCard's official rates. You can withdrawl in pounds at ATMs where MasterCard is accepted as well as using the card online and stores.

@winas_ben
I see that ticket you posted is the questionnaire that Nissim sent you. Please PM me with details about why you want to cancel your current card and order a new one.