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Payoneer support thread

Discussion in 'Payment Processing' started by PayoneerTeam, May 5, 2011.

  1. hures

    hures Greenhorn

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    #301
    Thank you,I don't get reply for my ticket yetSEMrush
     
    hures, Dec 23, 2012 IP
    SEMrush
  2. David_Payoneer

    David_Payoneer Member

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    #302
    Our support team responded to you today :)
     
    David_Payoneer, Dec 24, 2012 IP
  3. gigigi

    gigigi Member

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    #303
    Hi, sorry if this has been asked before, but I was unable to locate the answer.

    Suppose I accumulated a relatively large amount of funds in my Payoneer account (e.g. $50K) and would like to withdraw some money. Is this possible? Or only via ATM? If it's only via ATM this is a significant bottleneck and quite a deterrent from receiving large payments into the Payoneer account..

    Thanks for clarifying this
    All the best
    gigigi
     
    gigigi, Dec 25, 2012 IP
  4. David_Payoneer

    David_Payoneer Member

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    #304
    Hi,

    Don't worry about it, we are happy to answer any questions you have.

    Please note with the Payoneer card there is a maximum amount you can have on the card at any given time. If you have more in your Payoneer account it will sit in your account and automatically load onto your card once it dips under that amount.

    To money on the card can be used anywhere MasterCard is accepted: in stores, online and at ATMs. Currently we do not support transferring money from the card to your bank account but it is something we are looking into and will update our users when we have an answer.
     
    Last edited: Dec 25, 2012
    David_Payoneer, Dec 25, 2012 IP
  5. gigigi

    gigigi Member

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    #305
    Hi David;

    Thank you for your answer, yes I was referring to withdrawing money from Payoneer to a bank account in case one has accumulated excessive funds (e.g. due to receiving a few large payments) which he does not plan to spend via 'shopping with the credit card' any time soon.

    I hope your team allows this option in the future, otherwise we're kind of limited to receiving 'piggybank' payments, since we can't take them out of the Payoneer account in a practical way.

    All the best and happy holidays!
     
    gigigi, Dec 26, 2012 IP
  6. David_Payoneer

    David_Payoneer Member

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    #306
    Thanks and Happy Holidays to you too!
     
    David_Payoneer, Dec 26, 2012 IP
  7. solar2005

    solar2005 Greenhorn

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    #307
    Hi Talia, I use Payoneer debit card in Nigeria but your charges are outrageous, what can you do about it?
     
    solar2005, Dec 26, 2012 IP
  8. Nissim-Payoneer

    Nissim-Payoneer Active Member

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    #308
    @solar2005: Our pricing is highly competitive and among the best available. Can you send me a PM with more info, explaining which fees you feel are too high?
     
    Nissim-Payoneer, Dec 27, 2012 IP
  9. hures

    hures Greenhorn

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    #309
    Hello David;
    yeah i got it .

    But i don't get my Payoneer US Payment Service information yet.
    Happy holidays
    Thanks
     
    hures, Dec 29, 2012 IP
  10. David_Payoneer

    David_Payoneer Member

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    #310
    Please PM me the email associated with your account and I will look into it.
     
    David_Payoneer, Dec 30, 2012 IP
  11. hures

    hures Greenhorn

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    #311
    PM you my email,thanks
     
    hures, Jan 8, 2013 IP
  12. hures

    hures Greenhorn

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    #312
    Hi David,
    you are helpful Support and very fast ,thank you very much.
     
    hures, Jan 9, 2013 IP
  13. ibanezgrx1

    ibanezgrx1 Well-Known Member

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    #313
    Any update on the card to bank transfer feature?
     
    ibanezgrx1, Jan 11, 2013 IP
  14. Nissim-Payoneer

    Nissim-Payoneer Active Member

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    #314
    The feature is in the final stages of development, and we hope to have it available within the next few months.
     
    Nissim-Payoneer, Jan 11, 2013 IP
  15. muffet

    muffet Active Member

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    #315
    Will Payoneer ever offer payment processing services like Paypal or iDEAL?
     
    muffet, Jan 11, 2013 IP
  16. ibanezgrx1

    ibanezgrx1 Well-Known Member

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    #316
    Highly unlikely.
     
    ibanezgrx1, Jan 12, 2013 IP
  17. Nissim-Payoneer

    Nissim-Payoneer Active Member

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    #317
    Payoneer is currently one of the leading provider of global payout solutions. We provide companies with a truly "one-stop shop" for payouts, including services such as prepaid debit cards, local bank transfers, wire transfers, US ACH, local currency checks, eWallets, and more. When looking at payouts, we provide one of the most global options on the market, supporting over 200 countries (with fully localized options in over 55 countries).

    Payment processing is not something that we currently plan to offer, though it's always something to be considered for the future. If it is really something you'd like to see us implement, be sure to visit our forum and leave a suggestion: http://community.payoneer.com/forum/5-suggestions-and-feedback/
     
    Nissim-Payoneer, Jan 12, 2013 IP
  18. supersenwins

    supersenwins Active Member

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    #318
    Hi Payoneer Support team,

    Looking at the way you guys answer each of the question, I can only say that Payoneer support and Payoneer support team totally ROCKS! Now, kindly answer my questions in detail:

    1) What are the available withdrawal options for Payoneer India users?
    2) Can we attach multiple Indian bank accounts to our Payoneer account and withdraw some amount to Bank account 1 and some account to bank account 2, etc..
    3) Can a single user have multiple payoneer accounts?
    4) Is there a ewallet system available - meaning: Can we have our funds parked in the online payoneer account whenever someone pays us and withdraw into our bank account as and when required?
    5) Are there check withdrawal options available?

    Hope you wont mind my follow up questions :)
     
    supersenwins, Jan 12, 2013 IP
  19. solveitmedia

    solveitmedia Peon

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    #319
    Hi Talia, thanks for your post. As a payoneer user I appreciate it.
     
    solveitmedia, Jan 12, 2013 IP
  20. David_Payoneer

    David_Payoneer Member

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    #320
    Thanks for the feedback.

    1) For participating partners, residents of India can use our Global Bank Transfer (GBT) Service to withdraw money from their accounts with those partners directly to their bank accounts. Due to RBI regulations we cannot issue the card in India.

    2) We only allow one bank account to be associated with your Payoneer account. You can have multiple partners included on one account.

    3) Generally, we only allow one account per person.

    4) For partners who decide to offer, there is an e-wallet option but it depends on the partner. With our GBT Service the partner transfers the funds they go directly to your bank account. With the card, funds can be kept on the card, but unfortunately, as I mentioned above we cannot issue the card to Indian residents.

    5) There is a check withdrawal option only for participating partners.

    Please feel free to follow up with any further questions you might have.
     
    David_Payoneer, Jan 13, 2013 IP