Sorry for my english Payoneer block my account without warning/notify !!!! after i try contact support by chat: i don't know why he do like this Eric: Hello and welcome to Payoneer! My name is Eric and I would be happy to assist you! Please bear with me for a few moments while I pull up your information from our system. I will be right with you. Jakaria Jaman Leon: Hi Eric: Hi! How may I assist you today? Jakaria Jaman Leon: My account blocked Eric: I will be happy to check this for you. For verification purposes, please first provide me with your date of birth in the US format (Month/Day/Year). Jakaria Jaman Leon: 09/24/1994 Eric: One moment please Jakaria Jaman Leon: ok Eric: So you were advised previously your account has been closed and wont be reopened Jakaria Jaman Leon: Why Eric: Its undisclosed, according to our review team, they simply stated we can no longer support you on the website Jakaria Jaman Leon: no way to unblock my account ? Eric: Unfortunately not Jakaria Jaman Leon: Can i make a new account Jakaria Jaman Leon: with another email Eric: No Eric: It would be declined Jakaria Jaman Leon: Least time payoneer ask very docoment Jakaria Jaman Leon: if i give all document you want Eric: I understand, but payoneer found we cannot support Jakaria Jaman Leon: like passport Eric: the documents will not help Jakaria Jaman Leon: without warning block my account preeminently, it's not good thing Eric: I understand why you woudl feel that way Jakaria Jaman Leon: you don't give any notify or warning Eric: I understand you are frustrated Jakaria Jaman Leon: an Payoneer is most useful and secure platform Eric: Unfortunately you will need an alternate platform Jakaria Jaman Leon: i can't find any alternative Jakaria Jaman Leon: can you explain why my account blocked ? Eric: Unfortunately i cant assist with other ways for you to get paid Eric: its undisclosed unfortunately Jakaria Jaman Leon: no way to unblock my account, if i try to contact major department ? Eric: Unfortunately it will not be unblocked Eric: If there was i would advise it Jakaria Jaman Leon: how can i contact major department ? Eric: One moment please Eric: https://www.payoneer.com/customer-disclosures-and-complaints/ Eric: If you go to the very bottom of the link Eric: you can escalate a complaint Jakaria Jaman Leon: Thank you Eric: Anything else I may help you with today?
before block my account Payoneer ask me extra verification document, i well give he my NID copy + my birth ID then he ask my driving license or passport, then a say i have no driving license and passport, then payoneer no reply and block my account i well order my new passport only for payoneer , but he block my account Why !!!! why !!!! why !!!!!
only Payoneer can help you. so far, I have no bad experience with the service. for me, paypal sucks.. so you should contact Payoneer only to know what happened and how they would solve it
He can't say anything about this Only say it's undisclosed I thing Payoneer have no response his customer
I have never had a problem with Payoneer. For them to do this to you, you must have done a serious breach of their terms and conditions. They loose out when they terminate accounts, so they do not do it without a damn good reason.
I can't find any worn activity, also Payoneer don't say anything, he's response once a week, very bad support
Without chatting with support guy online why don't you try to send them email along with all of their asked document's scan copy ??
Payoneer's PHONE customer service is outstanding - their chat support, not so much... I definitely recommend CALLING them - you will get a LOT farther and likely get it resolved.... I've had nothing but positive experiences with them, they even went out of their way to both advocate for me and accomodate me when Fiverr tried to scam me - too much to type, the story is here: www. blackhatworld. com/seo/is-gigbucks- legit.903811/page-2#post-12332412 and Payoneer came through for me and helped me FINALLY get my money here www. blackhatworld. com/seo/is-gigbucks- legit.903811/page-2#post-12332412 ... That's the power of their PHONE customer service reps - the chat has always been a waste of time for me.. call them they will help you
I send them msg to unlock my account, they said the reason is bcuz u use program no long supported by us please register again and send us info to block your already blocked account.
A pioneer is better in terms of service and assistance. You need to write about help, don't give up. I had problems only with blocking the paypal. Good luck!
You must be done something really fishy if they do block your account absolutely, I clearly do not see what is happening now entirely and on many many levels absolutely. I hope it will really be solved cause I am waiting for big money to my account.
only Payoneer can help you. so far, I have no bad experience with the service. for me, paypal sucks.. so you should contact Payoneer only to know what happened and how they would solve it