Hi, we run some small sites taking money directly. They are international but UK based. We offer three payment solutions Checks (UK Sterling only) - keeps me jogging to the bank PayPal - no problems WorldPay - it's a bit expensive but runs very well. We use Sterling - Euro - or god old US dollars. The last 50 orders show the following split CQ - 9 - 18% 4 days banking PP - 15 - 30% immediate - transfers free >50
I'm sure multiple payment methods work better that a single method. I'm not familiar with WorldPay. Do they accept credit cards? PayPal accepts credit cards, but it forces the buyer to go through more steps than a normal credit card acceptance form does and I find a lot of people resist that.
Thanks for the comments, expat - I'm currently setting up a WorldPay account and PayPal for my own sites. I'm a little distrustful of PayPal but I feel a need to give choice. Yes - WorldPay accept a good range of Credit and Debit cards.
I think if Mark Twain were around today he might say something like "I think the rumours of their duplicity are greatly exaggerated". I've been using PayPal almost since the day they started. I've never had an substantial problem. Remember they are now owned by eBay and they have tried to become more moral. They will not allow either Gambling or Porn sites to use their services. I've had people try and apy me with fraudlent credit cards upon a couple of occasions and PayPal seem to do a better job of spotting these card that the credit card comapnies themselves. Also the telphone support is very good. I use their debit card/credit card to get the money out of the account. You can do a transfer to your bank, but it always takes too long for an impatient guy like me. By the way Brian I hadn't spotted you on this forum before , you Peon.
We've used WorldPay for years. They can be a bit stuffy at times but they are a financial institution and they are responsible for lots of money so I guess that's cool. Example: User not happy that the software hadn't been couriered fast enough. Complained to WorldPay, we objected, yadda yadda, customer is always right, they got their refund. We didn't feel entirely listened to. We've had fantastic support from Samuel Lee in their Singapore office. We first went live on a thursday before easter (must have been 4 years ago I guess) and had some problems. Samuel phoned and said he'd check in after I'd fixed things at my end. I protested and he patiently waited while I tweaked so he could view from his end and set me live. He's helped out on the few occassions since then that we've needed help. WorldPay give our customers the certainty of the amount. The exchange rate is committed to at the time of purchase. So any fluctuations in the rate between the time of purchase and them getting the bill are worn by WorldPay. We get 5 currencies as standard. So we pass through a USD amount and they offer it in Sterling, AUD etc. We get paid to our NZ bank account too. We've costed out other options but WorldPay works for us.
Fraud - WorldPay offer a pre authorise service which after the usual checks accepts the card transaction but doesn't credit it. You than have 3-5 days to accept it and only than will you pay transaction fees. It's an extra step but I'm pondering it as I had to rejected two not so obvious fraudulent transactions lately at significant transaction cost. I agree it's a smooth well regarded set up. PayPal may now gain more market share as you no longer have to become a member first. M
Is this for US PayPal - or international. Also, I don't have a credit card, can my clients still use PayPal to pay me? Anyone in the UK heard of Nat West FastPay? Very similar to PayPal, its very secure and transactions are dealt with quickly, unfortunately, the person transferring money has to have a Nat West bank account. We accept cheques and bank transfers, but are looking at other ways, I find the idea of WorldPay to be great, but its' expensive, and for the amount of credit card payments we receive it wouldn't be cost effective. Darren
Hi, you don't have to have a c-card but your client should have one to use PP and other basic payment systems. There are cheque processing facilities but.... most of the "cheap" once rely on elaborate registration proceedures which are simply off putting (the old PP had the same now it's optional). To be taken serious and get verified by PP you have to have a bank account this does not need to be a merchant account. PP UK allows you to hold up to 5 currencies as standard (sterling usd cad euro yen). The advantage is PP UK is regulated by the FSA and actually holds the currencies untill you decide to exchange or transfer. Presently with the low dollar this is lucrative as for example we pay all our USD suppliers directly from PP USD and CAD Euro etc. thus avoiding exchangerates. In travel and other small profit areas it is usual to have the client pay for the priviledge to pay by c-card. You will find it's accepted practice to take an additional 3-4% or fixed amounts. Specifically on airline tickets where we know the US style capping is partially here. The problem I found looking into the bank depending routes is that you start adding facilities forever. Today it's natwest tomorrow is lloyds bos etc. PP has a huge advantage in the risky business of c-cards once a user is verified e.g. has done successful transactions and entered the security code the seller is better protected than on standard systems like worldpay which may only be able to give a warning. By the way transfers to bank accounts from PP are free above £50. Hope this helps M PS PP is also a very convenient way to pay suppliers by e-mail.
That's some great info expat! Thanks for that. I've put off using PayPal for years, thinking I had to have a credit card! I'm going to sign up now! Thanks, Darren
I use Paypal for my site, but wondering if I could get payment in Hong Kong dollar. I heard negetive things about Worldpay: http://www.theregister.co.uk/2003/11/04/worldpay_floored_by_malicious_attack/ http://news.bbc.co.uk/1/hi/business/3243123.stm
As an update to the original post - from a health site UK based but delivering WW I now see a significant increase in PayPal usage - with a 50/50 splitt between verified and non verified. PP is also introducing a reduced tiered fee structure which is much better than WP's M
I take paypal ,that is the most lucrative payment processor,and since this thread build really old beyond 1000 days past I think my choice will go to Perfectmoney Online payment system,this payment I think could be great candidate to be the next payment presindence for all people in the Internet universe
I used Worldpay.com for years even though their prices are a little high. Up until a year ago, the service was great BUT things started to go down hill. Ever few months, wire transfers to our bank account would not arrive. Each time, I would contact WorldPay and tell them the funds never arrived. Each time, they would ask me to check my bank account details to ensure they are correct (setup years ago and never changed). It usually takes 3-4 weeks from the start of that to get anything resolved. WorldPay.com's Support I have found also to not read and understand what you are requesting. I have could them several times answering the first question in the trouble ticket and not bothering to answer anything else. Also, in regards to chargebacks, I two have to second that motion that they request your side of the story but they always favor the customer, not us. PayPal on the other hand will listen to both sides of the story. This is just my view on Worldpay.com
I use paypal for my site and I always suggest to other to use paypal.. Its really better than others..