Payments method... I need advice...

Hello all...

Currently, I have Paypal.com as the company to process the payments in my site, renting paris apartments for tourists.

When a potential customer get to the Paypal.com page to complete his purchase, he get the login page- where he need to create an account and than he will be able to complete his purchase...

Few people already told me that I have to change Paypal to other company because if they were customers on my site, they would probably not login because it's deter them to create new account while they could just put name, CC number and validation of the card to complete the purchase...

Just thought to ask what you have to say about it. Do u agree with them? What do u do on your website... if there are any good, trustable companies likes paypal that you can suggest me to use...

Thanks in advance for any comment...

Guy.

 

i have same issues, some people simply abandon the purchase since they feel they do no wish to join paypal( for whatever reason ).

if you are in USA, there are many choices such as authorize.net & Echo.
they are com based gateway, so customers do not need to leave you site.
the are pretty good.( reliable ) i am using Echo and happy with it.
customer enter all information at my site.

if you are not in USA, 2checkout & worldpay are also realiable. I am curretly using 2checkout for one of my site since the set up fee is much lower than worldpay.

all in all, you can have both paypal & another processor to give customers choices of payment.

 

It's kind of a tricky situation. I installed a software in my site, so the customer choose dates and number of adults per room, and the software calculate the money and than, send it to the payment gateway.

So, basically , I just need to choose one to work with.

 

PayPal offers an Optimized Checkout Experience.

"When PayPal Account Optional is turned on, your customers who are new to PayPal will no longer be required to create a PayPal account to complete a purchase—they will go through an alternate checkout, and will have the option to sign up afterward. Customers who already have PayPal accounts will continue to enjoy the privileges of those accounts and their checkout experience will remain the same.

This feature is available for Buy Now, Donations, and Shopping Cart buttons, but not for Subscription buttons."​

This might be what you are looking for.

 

Yes, but probably because I am located in france, it's not availble for me...

This is mail I got from them 5 minutes ago:
_________________________________________

Thank you for contacting PayPal with your concern.

In order for your client to be able to pay with Paypal they need to
create a Paypal account and then enter there payment details.

It's the only way in France to be able to use Paypal.

Please let me know if you need further assistance.
____________________________________

I sent them a mail if it's going to change some day, I hope they get to me soon.

I checked 2checkout, but they are charging 5.5% of the sale + 0.45 per trans. I think it's alot...

Guy

 

What about iKobo? Free to open account - they have only transactions fees which are 2.99%+$.29 per transaction and they can be fully transfered to buyer. They send you VISA debit card which you can use at regular Visa Electron ATMs/POS...

 

I put it on the list of the companies I need to check...
Do u use them?

 

Please read this thread

http://forums.digitalpoint.com/showthread.php?t=1009

we've been discussing it for weeks

 

Yes - if you have any questions feel free to ask.

 

I think Ikobo is a good alternative. It has no setup fee and monthly fees. It charges low rate per transaction. I think you can try it, because it costs you nothing to add an payment option.

 

If you are not in the US I would stay away from any of these "Shared Merchant Accounts". I wasn't looking at the big picture in the beggining and went with myPaystems and they went belly up 6 months after I joined (they had horrible service in that time)

I decided to put up the bucks to get a merchant account through Worldpay and it is night and day. In my opinion if you are serious about your business you shouldn't be cheap about start up fees. They are an investment in your customers!

Worldpay will give you half off if you ask so in the long run it is much cheaper than the other options. I no longer have service issues or dropped sales. Because you are in France I would ask for Europeans feedback as our needs are much different than those in the US.

 

Hi,
there is ahuge thread about various payment methods
http://forums.digitalpoint.com/showthread.php?t=1009

If that doesent work do a search for payment worldpay and you will see it.

Because your site will attract world-wide interest you just may best be with a very broad apeal name like WP. They are expensive but always haggle.

Cheers
M

PS I agree PP signup in Europe is a nightmare but it's a great second offer.

 

We offer Paypal as an additional payment method but the only people that use it are those that already have an account.

It was our only option for about 2 weeks two months back and sales dropped 95%...Ouch

 

I think Ikobo is a good alternative. It has no setup fee and monthly fees. Its coverage is in more than 170 countries. I have used it for serveral month. I am satisfied with it.

 

Hi money do you find the fact that people have to enter their bank telephone number on the payment screen put people off when using Ikobo

Iterested as I have just got there gatway and am wondering the about of people not completeing because of this - I do not know my bank tel

 

Using a service like Ikobo will put a percentage of people off just like Paypal would but what you have to decide is is the percentage of sales lost balanced out by the low setup costs. If you are an existing business, most times you won't want to lose the percentage of sales.

If you are a startup, using something like Ikobo might be the right answer until you establish yourself.

 

Do you actually need to put the bank tel number to complete the transaction? That's a bit harsh!

 

Yes mate - seems strange but looking for something different than Nochex UK

Oops should have started new thread on this

 

I think you can offer your customers multiple payment option. Ikobo has no setup fee and monthly fees. It costs you nothing to add ikobo payment option to your website.

 

PayPal is as far as fees and ease of use go, one of the better services to go with. You can setup paypal to work through your site and make it so they can just pay by credit card without creating a paypal account. My programmer and I just built a shopping cart based on this practice.

For more information on how, check out the PayPal e commerce guide. It's long but worth the read!