Hi I receive a chargeback on my adwords account but I did not make any protest to my cc. I check my bank they said they receive no such chargeback or protest either. Now I have to pay double both to adwords and my cc. Anyone has similar case. I email google but they didn't make any help. ------------------------------------------------ Dear Adwords Support, I receive a chargeback report on my adwords billing summary on Dec 25 2009 of about Rp 4,900,000. However I did not make the protest. Also my bank said they couldn't find any chargeback nor protest in my credit card account. Do you have any transaction number or reference number for the chargeback so that I can ask my banker about the chargeback to look further with the transaction no? Many errors do occur in automated systems and I don't want to pay double. Thanks. -------------------------------------------------- Hello, Thanks for writing in. It looks like you have a question about the email you received regarding an outstanding balance for your AdWords account. You can find answers to most outstanding balance questions in the AdWords Help Center at http://adwords.google.com/support/b...x=search&query=outstanding balance?utm_id=bil If you don't find your answer there, you can let us know by clicking the 'Support Options' link at the bottom of the Help Center. In order to help us assist you better, please be sure to select the appropriate category for your question and fill out all the necessary fields. For billing questions, select 'Payments and Billing.' For problems signing into your account or retrieving your password, select 'Login Problems.' Sincerely, The Google AdWords Team