Pay Pal - Payment not recieved any suggestions?

Discussion in 'Payment Processing' started by sandy23, Jul 12, 2007.

  1. #1
    I have to get US$70 from a company (Brand Institute) in April 2007 via PayPal. When I call the company they said that this was sent to pay pal. But I did not get it! I have sent email (2nd time) to Pay Pal. Awaiting reply.
    Anyone has similar experience or any advice....
    sandy
    :confused::eek:
     
    sandy23, Jul 12, 2007 IP
  2. Jim Guinn

    Jim Guinn Peon

    Messages:
    971
    Likes Received:
    52
    Best Answers:
    0
    Trophy Points:
    0
    #2
    I would contact Brand institute, tell them you never received it, and ask them for a copy of their receipt that they sent it to you (it will have the payment email address).....they may have sent it to a wrong email address and the person just kept it. If this is the case, you can then set them straight and request your money.

    Jim
     
    Jim Guinn, Jul 12, 2007 IP
  3. eddy2099

    eddy2099 Peon

    Messages:
    8,028
    Likes Received:
    568
    Best Answers:
    0
    Trophy Points:
    0
    #3
    Yup, if they did sent the payment, they will have a transaction number in the email based or online receipt. If they cannot produce it then they probably never sent it or sent it to a wrong email address.
     
    eddy2099, Jul 12, 2007 IP
  4. sandy23

    sandy23 Peon

    Messages:
    25
    Likes Received:
    0
    Best Answers:
    0
    Trophy Points:
    0
    #4
    Thank you - Jim and Eddy
    I appreciate your advice. You have given the right answer. I will post the outcome here once I've got the reply.
    sandy
    :)
     
    sandy23, Jul 12, 2007 IP
  5. designerz

    designerz Banned

    Messages:
    669
    Likes Received:
    10
    Best Answers:
    0
    Trophy Points:
    0
    #5
    the only reason would be incorrect email address...
     
    designerz, Jul 16, 2007 IP
  6. Soccerplayur012

    Soccerplayur012 Peon

    Messages:
    1,291
    Likes Received:
    55
    Best Answers:
    0
    Trophy Points:
    0
    #6
    or them not sending it..
     
    Soccerplayur012, Jul 16, 2007 IP