paxum serious funding problem

Discussion in 'Payment Processing' started by starpower, Jul 29, 2013.

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  1. #1
    it is very disappointing for me that they cant review a single transactions in 30 hours.
    I wanted to deposit funds by my credit card, it shows pending when I contact them to add it to my account, they said it will be reviewed shortly and will be added in to my acount.
    but almost 39 hours gone still it is pending.
    they claim instant funding of paxum account by credit card, but what is this?
     
    starpower, Jul 29, 2013 IP
  2. MadMantis

    MadMantis Member

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    #2
    if you need funding of your paxum account you can contact me, send me a message here.
     
    MadMantis, Jul 29, 2013 IP
  3. RuthB

    RuthB Active Member

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    #3
    Hi starpower,

    Usually external credit card loads are instant with Paxum. Occasionally a transaction has to be manually reviewed due to flags with the processor, but the majority of transactions are instant.

    We strongly advise all our clients to NOT use a proxy when trying to add funds with an external credit card as this can create an issue with the processor that is not quickly resolved.

    Please check your Skype messages starpower as I have updated you directly there.

    Thanks,
    Ruth Blair :)
     
    RuthB, Jul 30, 2013 IP