Paxum - Questions about identity verification process

Discussion in 'Payment Processing' started by DLau, Dec 22, 2013.

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  1. #1
    Hello!

    I've registered an account at paxum.com and I wan't to withdraw funds but I need to have a verified account. I've sended the documents (3 days ago) but it's still saying :

    "Our records indicate that your profile needs to be updated. Please submit.
    • Proof Of Identity
    • Proof Of Address"
    Does anybody know if it's normal and how long I should wait?

    Best regards

    DLau
     
    DLau, Dec 22, 2013 IP
  2. komrad

    komrad Notable Member

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    #2
    Are you sure that your documents clear and current?
     
    komrad, Dec 23, 2013 IP
  3. DLau

    DLau Peon

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    #3
    It was a scan and not a photography of the document so they refused them...
     
    DLau, Dec 23, 2013 IP
  4. humtuma

    humtuma Notable Member

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    #4
    They generally accept document if it is english otherwise they reject it. If you are having the passport photocopy, send them.
     
    humtuma, Dec 25, 2013 IP