What is the Standard Operating Procedure if you buy a website,ask for a modification,pay for the modification,and work is not done 3 weeks later?I have asked for my money back,if they could not do they job,and was told it would be done.I bought the site off this forum,and i really want to work with the people,but they seem to avoid my IM,PM and emails..Any suggestions?I will keep the name under wraps for a few more days,then i will unleash an array of emails and pms i have saved,so others will know.Thanks
I think 1/2 down,1/2 on completion is better way to go. There is somewhat of a carrot on a stick. Hope they come through with the work. Shannon
Thanks for that.The thing is,i am really happy with the site.I just had a few questions,and wanted a MOD done,and it seems the run around im getting..
im in the same situation i paid upfron for a service because id worked with the person before now i cant gethold of him so just started chargeback over paypal
LOL. No, I was serious. I thought he might say something like "work was agreed to be completed in X days or by X date from this or that."
Well,what was said was"ill get on it ASAP"Then,7 days later or so,i asked,and said it would be the next day..then 5 days later,it was the next day,then 4 days later,it was 100% assured,it would be done..Thats the problem..No,no written contract.
Sounds like the people you are working with have poor time management and over promise on delivery. I don't think their action is necessarily fraudulent at this point. If the work was started with no definite time line then it is hard to nail them down on a time frame.