Ourchase showing as unpaid

Discussion in 'Support & Feedback' started by euantor, Jul 4, 2012.

  1. #1
    I bought a xenForo license here on Sunday and the transfer process was completed today. However, it's showing up as unpaid in my User Control panel and I can't leave any feedback for the seller. When I completed the purchase on Sunday, I was transferred back to an error message (which I tweeted to @DigitalPoint) so I'm guessing that has something to do with it? I really would like to get this solved as I hate seeing it saying I haven't paid and the seller deserves feedback.
     
    euantor, Jul 4, 2012 IP
  2. Smyrl

    Smyrl Tomato Republic Staff

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    #2
    To have a transaction showing up as paid, you must use the PayPal button appearing in the thread.
     
    Smyrl, Jul 4, 2012 IP
  3. euantor

    euantor Peon

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    #3
    I did exactly that and have definitely paid it (I have the paypal receipt and the seller has acknowledged my payment and completed the license transfer accordingly). Here's the tweet I sent, mentioning the error message I got after completing the paypal process: https:// twitter.com/euantor/status/219409376497238016 (remove the space - I can't post links yet)
     
    euantor, Jul 4, 2012 IP
  4. Brandon Sheley

    Brandon Sheley Illustrious Member

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    #4
    ah the security tokens

    glad the deal still went through for you :)
     
    Brandon Sheley, Jul 10, 2012 IP