OSHQ Hosting - WORST Of Them ALL.

I thought i would try out oshq.com for proxy hosting too see what they were like. There prices were my main interest as they were quite cheap.

I spoke with them on live support before purchasing they seemed quite friendly until i went with them.

For the first two days there was nothing but lag, they did mention upgrades so i bared with it.

Then the first day the servers seemed normal i later go to my site to find my account had been suspended without reason. I open up livechat to see what the problem is and they tell me i was using too many server resources, which was complete bullshit as my site haden't even recieved more then 10 uniques. They were new and all i was doing was preparing them at that point. They said i needed a VPS. I literally laughed too myself at how stupid they sounded.

Ive submitted support tickets demanding refund and my files. But they have just closed the ticket without response. And it seems they ignore me on livechat. ( 1 member of staff closing the convo without bothering too answer my questions. )

I wouldn't recommend them too anybody and i just had too let this out so you all know and are aware. I just hate the fact that they ignore the situation so they don't look bad.

Worst of all they never gave any files so i had too re do my proxy sites.

 

Well, they may still be good and reliable at normal nonproxy hosting though (just assuming).
Probably they don't really know how proxies operate yet and simply plan to host them on the shared mix servers.

And yes ignoring refund and giving back files is the mistake from their part.
I suggest you reopen another ticket (who knows maybe this time a more generous perosn will get the ticket) or you can always charge back (make sure you look at their refund policy)

 

Well, they way i see it all there staff are backing each other up. When i got rude (i know i shouldnt have been but thats just me) One staff member said " i would prefer it if you didn't talk about my colleague that way" , it's understandable but then again he could have checked his logs and looked over the situation to see if his staff members where also in the wrong.

I will open one more ticket and see what happens. I ain't going too continue too moan just wanted to share my bad experience with them.

I was just testing them to be honest, as ive been using cloakhost.com for 2 months now and it's great . (more money but quality)

Guess thats the way it works. These small shitty hosts just looking for money and nothing else.

 

The same thing was happened with me. They suspended my account the 2nd day of hosting without informing me and when I asked them they said "My proxy using more than 21% for resource". I had to sell my main proxy site because of that.

After that, their servers were down for 3 days and so my sites. That was too much, I lost all my visitors. I tried online chat and asked the person for a refund and he said to submit a ticket. I did the same but haven't got reply yet.

Problem is I paid for whole 1 year

Regards,
Inderpal Singh

 

They suck.
They dont give refunds, they are scammers

 

Have you used their service or you are saying just like that?

 

LOL - They also told me too submit a ticket (on livechat) and this was there response:



"we've talked on livechat"

He didn't even resolve the situation on livechat or at least let me know what would happen from there.

 

Here's from their support knowledgebase

"We promise a 30 Day Money Back Guarantee, because we are so confident that you will enjoy our services."

Anyway, I paid for reseller account for whole 1 year and anybody who is happy with oshq can get it very cheap from me as I am not using their server anymore after I lost all my visitors and they didn't care to inform or something so that I could have done some other arrangements....

 

3 things :
- downtime
- no refund
- not good

 

Wow thats awful. Hope you guys get it sorted out soon.

- Prilep

 

hope you guys the refund back...earlier i was thinking of hosting my image hosting site getting 10000+ hits a day on their account....however i did on dreamhost...think i did a good thing...

 

I agree. I kindly asked for a refund not even a week into being hosted by them. Of course they refused.

 

question to this group don't flame me for asking, are you talking about proxies, or hosting. Hosting has been fine, proxies are up and down because they were hosted on Hostparlors server and he left us high and dry, I just want to make sure your blaming the right individual.

 

correct me if I'm worng but

I think you got the wrong thread there jflattery.
are you talking about iwhic and hp?

or is OSHQ reseller of HP?

 

my understanding was that OSHQ had his proxies hosted by HP, he now has his own servers and is changing over to them, hence the issues.

 

Look at their prices people.

What did you expect.

 

i am currently talking with Support, i have been on line with them for about 1 hour this morning...i paid bi-annually, but the owner seems like a good person, so Im going to stick with them, and see what happens

 

my point of view is they communicate with you, so many of these low priced hosts blow you off after you pay, not good business, if they are willing to keep the communication lines open and work through a problem all the better.

 

so far in my life i find these the best;

 

I am also with Lunarpages, not bad, support is slow, funny they have an unlimited HD packages.