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Optigold's billing cycle cannot handle fractions

Discussion in 'Optigold ISP' started by Mia, Aug 27, 2008.

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  1. #1
    We ended up over billing a customer by $5000.00 because of this serious bug which needs to be fixed ASAP.

    The problem occurs when there are multiple items/quantities in a billing cycle item that has a time credit. Lets say the time credit is 1 month and you add 5 items and then remove those 4 extra months to keep the multiple items billing monthly, then at some point remove or add an item/quantity. You end up with a fraction of a billing cycle/time credit which optigold cannot handle. So lets say you subtract one of those 5 items at the 1 month time credit, you are now at .08/month. Since Optigold cannot handle fractions it just keeps invoicing daily, every time you run invoices.

    Can we get an update when this is fixed? Thanks.
     
    Mia, Aug 27, 2008 IP
  2. redskins80

    redskins80 Banned

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    I don't think anybodies listening, Shawn left this forums months back
     
    redskins80, Sep 2, 2008 IP
  3. iowadawg

    iowadawg Prominent Member

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    He is probably working on his Christmas Cookies for everyone.
     
    iowadawg, Sep 8, 2008 IP
    GRIM and Colleen like this.
  4. Mia

    Mia R.I.P. STEVE JOBS

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    It's really encouraging to see the extra effort moderators are taking to do such a fantastic job here at DP...:rolleyes::rolleyes::rolleyes:
     
    Mia, Sep 10, 2008 IP