OptiGold on Mac OS 10.4.5 Doesn't Run Correctly After Install

Discussion in 'Optigold ISP' started by muntada, Mar 6, 2006.

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  1. #1
    Shawn,

    I have downloaded the most recent copy of Optigold to my Mac OS 10.4.5 PowerBook G4 (ispfull338.bin).

    I run it and it expands and leaves me with the Optigold Full Installer. I run the installer and choose workstation, runtime, and database since this is the first time I install on this system.

    It tells me that it has 72 files to install.

    I select yes when it asks me if this machine is the acting host machine so that it will install the DB files.

    It tells me installation was successful and then I quit.

    I then go to Applications>OptiGold ISP. I find only 32 items installed. I click on then Open.fp5 file. I then get Microsoft Excel for Mac wanting to open with a dialog box that tells me that Microsoft Office is not able to run FileMaker pro at this time. Verify that FileMaker Pro has been installed correctly on this machine.

    At this point I am stuck. Please let me know what I am doing wrong or what other additional steps I need to take. I have been running Optigold for years on my Windows computer and have decided to switch over to Mac. However, this is issue is stopping me from making the full switch.

    -Rashid
     
    muntada, Mar 6, 2006 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Did you double-click on the "Optigold ISP" application?
     
    digitalpoint, Mar 6, 2006 IP
  3. muntada

    muntada Peon

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    #3
    I don't see the Optigold ISP application. I just see a bunch of .fp5 files in the OptiGold ISP folder in the Applications folder. Is there somewhere else I should be looking?
     
    muntada, Mar 6, 2006 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Make sure you install all options with the installer and it should be there.
     
    digitalpoint, Mar 6, 2006 IP
  5. muntada

    muntada Peon

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    #5
    Yes I do choose all options. It isn't there. I would like to send you a word doc with screenshots and text of exactly what I do and see. Please take a moment to look at it. Your replies are frustrating me because I am already doing all of that. Something just isn't right and I hope you take a serious moment to take a look into it.
     
    muntada, Mar 7, 2006 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    Have you searched your computer for a file named "Optigold ISP"?
     
    digitalpoint, Mar 7, 2006 IP
  7. muntada

    muntada Peon

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    #7
    yup. I find a Optigold ISP.src in documents but when I click on it asks me to choose application...
     
    muntada, Mar 7, 2006 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    Hmmm... do you have FileMaker Pro installed on the machine by chance?
     
    digitalpoint, Mar 7, 2006 IP
  9. muntada

    muntada Peon

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    #9
    I think a trial version comes on the machine by default...Hence the reason I mention I have Mac OS 10.4.5. If you could give me some guidance, I will follow it. I am not expert at the Mac yet, but I do have plenty of Unix and Windows experience and quickly learning this Mac OS.

    -Rashid
     
    muntada, Mar 7, 2006 IP
  10. digitalpoint

    digitalpoint Overlord of no one Staff

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    #10
    Try throwing away (or renaming) the trial FileMaker application. I think the installer might be keying on that, thinking it's the real version and so you don't need the runtime.
     
    digitalpoint, Mar 7, 2006 IP
  11. muntada

    muntada Peon

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    #11
    You know, FileMaker 7 doesn't appeared to be installed but I do see that CCauthorize.jar which I believe comes from Optigold was colocated in the same directory as the FileMaker stuff.
     
    muntada, Mar 7, 2006 IP
  12. muntada

    muntada Peon

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    #12
    That seems to have done it...

    Thanks...Lesson learned for the next fella who has a brand new Mac. I had thought of that earlier but my unfamiliarity with the system left me leary. I simply moved filemaker 7 trial to the trash. I think they are on a new version right now anyways and if I really needed it, I would just buy it outright. Besides, you don't support filemaker 7 if I recall correctly.
     
    muntada, Mar 7, 2006 IP