Only I can't connect to my website?!

Discussion in 'Site & Server Administration' started by SilentCivilian, Oct 2, 2008.

  1. #1
    Hey everyone, I've got a question, and I just can't figure out why this isn't working. My website won't load for me at all. I'm using the Opera browser, but I've also tried FireFox, and IE, and none of them will load my website. The link is http://mypost2host.com/forum/ (no, this is not an attempt to advertise my forum, as it's not even finished yet).

    This is the error I get (using Opera):

    Error!
    Could not connect to remote server

    You tried to access the address http://mypost2host.com/forum/, which is currently unavailable. Please make sure that the Web address (URL) is correctly spelled and punctuated, then try reloading the page.
    Make sure your Internet connection is active and check whether other applications that rely on the same connection are working.​

    I've asked other people to try it, and it loads for them, but it's just not working for me.

    I'm pretty sure it's not my DNS, but it could be, because I've done the ipconfig/flushdns in the command prompt, restarted my modem even, used OpenDNS instead of my default DNS servers, and submitted a support ticket to my host but they weren't much help, they just told me it was my own fault. I don't want to switch hosts though, because I got a really good deal on it.

    If anyone could help me, it would be very much appreciated. Maybe a free logo or web design to the person that solves my problem? That is, if you need it. Thanks!
     
    SilentCivilian, Oct 2, 2008 IP
  2. jliu

    jliu Peon

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    #2
    Get to the command line and type: tracert mypost2host.com and see where the routing problem lies. It will be the last successful hop. Contact your ISP or datacenter depending on where the problem lies, tell them the traceroute information and tell them to fix it.
     
    jliu, Oct 2, 2008 IP
  3. SilentCivilian

    SilentCivilian Banned

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    #3
    Thanks, I'm not at home right now to check it, but I will be soon. I'll give it a try and let you know how it goes. :)
     
    SilentCivilian, Oct 2, 2008 IP
  4. SilentCivilian

    SilentCivilian Banned

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    #4
    Well, I did it, but I'm not really sure where to go from here.

    http://i33.tinypic.com/2r2ub1s.jpg

    That's the entire traceroute. Anyone care to explain what I do next? Hah..
     
    SilentCivilian, Oct 2, 2008 IP
  5. jliu

    jliu Peon

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    #5
    The routing issue is on the end of Limestone Networks (your datacenter). If you have a dedicated server from them, you can contact them directly with the traceroute information and have them fix the routing issue. If you are not a customer of Limestone, it means your host uses them. In this case, contact your host with the traceroute information and tell them to tell Limestone to fix the routing issue.
     
    jliu, Oct 2, 2008 IP
    SilentCivilian likes this.
  6. SilentCivilian

    SilentCivilian Banned

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    #6
    Thanks very much, I just submitted a support ticked to my host. :)
    +Reputation added.
     
    SilentCivilian, Oct 2, 2008 IP
  7. Scoty

    Scoty Active Member

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    #7
    When I had this problem all it took was reseting my router lol I kept thinking the server was down but other people could access it and I kept moaning to my host at the time
     
    Scoty, Dec 20, 2008 IP