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Odd 403 issue

Discussion in 'Programming' started by stephan2307, Oct 11, 2020.

  1. #1
    A client of mine has a custom coded ecommerce site. Everything is running smooth, well for most customers at least.

    Some customers can't see any product images.

    The site has a domain like domain.co.uk and the images are served from images.domain.co.uk. On images, there is no htaccess file, I checked in cpanel and hotlinking is allowed and no IP is banned. There is no CDN like cloudflare in use for images.domain.co.uk
    SEMrush
    When I managed to get screenshot with the developer console open, I saw that they get a 403 error on all of the product images.

    What can cause this? The majority of customers have no issue.

    Thanks for any help, suggestion or advice you can give.
     
    Solved! View solution.
    stephan2307, Oct 11, 2020 IP
    SEMrush
  2. stephan2307

    stephan2307 Well-Known Member

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    #2
    Just double checked file permissions. Folders are 755 and image files 644. I think that is correct isn't it?
     
    stephan2307, Oct 11, 2020 IP
  3. #3
    Can you share a link or some code? It could be anything, hard to guess with so little info

    is there anything else in the response other than a 403?

    feel free to send me a message if you don’t want to post the link publicly
     
    Anveto, Oct 11, 2020 IP
  4. stephan2307

    stephan2307 Well-Known Member

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    #4
    Anveto pointed out that it was a Bitninja issue.
     
    stephan2307, Oct 11, 2020 IP
    Anveto likes this.