Notification From PayPal... Help!

Hello,
Today i got email from Paypal:

They want me to send them documents,
But i have no idea which documents i have to send them?
What they want from me?
Anyone here know what i have to send them?
Please let me know
Thanks!

 

hmmm, not sure. But it may be a scam, I dont know, but make sure, just forward email to and ask if it came from them, if so, then ask for help, try calling them up, I did that when I ad trouble and it worked fine

 

it would help to know what the transaction was about.
we'll need a few more details to give you a good answer.

 

no,
its not scam,
When i login to my paypal account it says:

which information they want from me?
any idea?

 

i read on their official site that they never use salutations like DEAR Singh or XYZ....

its a scam alright.

 

i baught dedicated servers from my paypal account
i have to show Paypal invoices from my hosting?

 

i am unable to go in my paypal account,
they made it limited, its not scam..

 

Well it is hard to give information if we have no idea what you are selling. It sounds like you are breaking some rules so it would help to know what you are selling and the URL to the website.

 

i am selling nothing...
i just use paypal for money from Adbrite and Etology
and Pay bills for my Dedicated Servers and Godaddy domains.

 

send them a message describing your deal and include messages and invoices.
maybe the problem is with the account you sent money too?

 

yes,
i had server is PrimaryVPS.com
that company closed and ran away,
here details: http://www.webhostingtalk.com/showthread.php?t=614125&page=10

That was my last invoice.

 

Try to call them and they will tell you what to do.. its the best thing to do right now and your problem will be solved much faster.

 

Best way is to call them and look for help from them. Explain to them everything u can send an email in writing to the rep if he/she is unable to understand you well or if you are not able to express yourself much.

Also, in payment processing section you will find a lot of solutions to these kind of problems.

 

R u using ur paypal account to accept some XXX or gambling products?

 

Nope,
i just use paypal for money from Adbrite and Etology
and Pay bills for my Dedicated Servers and Godaddy domains.
or baught some products from ebay.com

 

So u better call them up and ask the reason.

U should have posted this thread in "Payment Processing" section.

 

This is what you wrote, if you are selling nothing, just call them and tell them that. You did not go to your account through a link in the email did you? If not, just call them and get it resolved because without all the details, noone here can really help you.

 

yes,
i emailed them and sent them messege about Servers Bills i paid and money i got from etology etc,
Now i will call them too
Thanks!

 

I'm a bit surprised that PayPal would handle the situation this way. First of all, the email appears very "scammy." Second, links in an email like this are a big no-no. That's exactly the way a phisher would trick you into giving out your account information using a fake PayPal site. If this is legit, PayPal needs to change the way they deal with these situations.

 

Solved,
Thanks to all!