No yahoo account access. any one know about this?

Discussion in 'Yahoo' started by daremkd, Nov 29, 2009.

  1. #1
    Salam, (Peace be upon you)
    I was using my yahoo mail and ymessnger ,
    suddenly i was logged out automatically.
    and it asked me to logged in, but i could not logged in,
    when i tried to reset my password
    it is showing this error

    [​IMG]


    I have called on yahoo customer care number,
    +14083491572

    1st time she mistakenly reset my secondary email address. and sent password via email.
    I again called to them and ask about the matter.
    Then she asked same questions.like date of birth. but i did not remember my registration D.B, I request her to ask some more questions. i replied correctly. but
    What she said, She said. your account has been deactivated due to abuse. Please contact us at abuse.yahoo.com
    what happened to my profile;
    http://profiles.yahoo.com/naziajubeen


    I tried to search this error on yahoo answers.


    http://answers.yahoo.com/question/index?qid=20091014110030AAe1iDn
    http://answers.yahoo.com/question/index?qid=20080825074803AACM70D
    http://answers.yahoo.com/question/index?qid=20090630000457AA8DgM5
    Please pray help me if anyone know the solution...
     
    Last edited by a moderator: Nov 29, 2009
    daremkd, Nov 29, 2009 IP
  2. Jalpari

    Jalpari Notable Member

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    #2
    That sounds as if your account was either hacked or deleted. In case of a hacked account send a mail describing your problem to . If this doesn't help, call Yahoo: 1-408-349-1572, explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info.

    If your account was deleted and not hacked, Yahoo will let you know when you try the suggestion above. Good luck!
     
    Jalpari, Nov 30, 2009 IP
  3. Bohra

    Bohra Prominent Member

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    #3
    Yea it seems your yahoo was hacked but then it could be a temporary issue wait for few hours and try again
     
    Bohra, Nov 30, 2009 IP
  4. NFLPINK

    NFLPINK Member

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    #4
    Yep, definietly hacked.
     
    NFLPINK, Nov 30, 2009 IP
  5. daremkd

    daremkd Peon

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    #5
    @ Jalpari
    I have talked to yahoo customer care upto 30 minutes. finally they said. your account has been deactivated.

    But if hacked... and password has been changed by the hacker, i must receive an email about change password.

    But i did not receive any email from Yahoo in my alternate email address.
    If it has been hacked. than why my profile is partially deleted
    http://profiles.yahoo.com/naziajubeen
     
    daremkd, Nov 30, 2009 IP
  6. itismine

    itismine Active Member

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    #6
    same condition with me,
    and Date Of Birth Played a very important rule to recover my account.
    So,If you don't know your Registered Date Of Birth,then it is hard to recover your account.
    The email I received for information from them is:
     
    itismine, Nov 30, 2009 IP
  7. daremkd

    daremkd Peon

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    #7
    itismine
    finally what happened to your ID?
    Do you have access to your account now...

    I am really worried about my account. because i have many sites registered with this email address...
     
    daremkd, Nov 30, 2009 IP
  8. Fanbox

    Fanbox Active Member

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    #8
    I can't access my old email address at yahoo.com, the message like this

    "Services for this domain have been discontinued"
     
    Fanbox, Nov 30, 2009 IP
  9. itismine

    itismine Active Member

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    #9
    Yes Sister,
    I have access to my account now,
    The email I received after sending them the required information:
    And now my Account is fully active.

    You can see "Regards,
    Lee" in my above post.
    AND now "Regards,
    Iris"

    She is telling
    She is using "me" instead of us.
    Just I want to let you know that they are not bots,
    they are Human Beings like us and they can understand your problem.

    Wassalam.
     
    Last edited: Dec 1, 2009
    itismine, Dec 1, 2009 IP
  10. christyzen

    christyzen Peon

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    #10
    It may be hacked by someone else. So be aware or change your password
     
    christyzen, Dec 1, 2009 IP
  11. SOULZRIPPER

    SOULZRIPPER Well-Known Member

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    #11
    Lately there is been a lot of problems going on with yahoo mail.
    Hope yours gets fixed soon.
     
    SOULZRIPPER, Dec 1, 2009 IP
  12. RightMan

    RightMan Notable Member

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    #12
    I am glad the problem of OP got resolved but this instance is a grave reminder to us all... to always keep a back up of all our important e-mails and contacts, on our own pc! :eek:

    Regards,

    RightMan
     
    RightMan, Dec 1, 2009 IP
  13. daremkd

    daremkd Peon

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    #13
    they ve deleted my profile contents, http://profiles.yahoo.com/naziajubeen
    And now they are saying this to me...
    as i have got in email from yahoo Inc..
    It is really annoying.
    I guess this is an automated email, I replied in email and asked to clear everything, what i did wrong and why they 've disabled my account.
     
    daremkd, Dec 2, 2009 IP
  14. daremkd

    daremkd Peon

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    #14
    Thanks to Allah, I got my ID back...

    ----
    I have sent emails regularly
    at account-security@cc.yahoo-inc.com

    when they reply i again reply against there email..

    In reply They were just sending a same email in reply.. it happened upto 10 times that i have replied them again....

    yesterday i got another email


    I had replied with correct information. i could not write exact date of birth, but i had mentioned security questions and answers.
    In reply they activated my account.. and they have sent temporary password in my email.

    So by this tonight i have my account back...:)
    party night... :cool:
     
    Last edited by a moderator: Dec 20, 2009
    daremkd, Dec 20, 2009 IP
  15. ioppp

    ioppp Peon

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    #15
    hey party...:p:p:p:cool:
     
    ioppp, Dec 20, 2009 IP
  16. itismine

    itismine Active Member

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    #16
    Happy to know this...
     
    itismine, Dec 22, 2009 IP
  17. poolideas

    poolideas Peon

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    #17
    I think you should go with new email address. If you have some important
    data in that account, then you should know the security question that
    was asked at that time when you created your account.
     
    poolideas, Dec 22, 2009 IP
  18. masked

    masked Active Member

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    #18
    I think you must be doing something against their TOS .
     
    masked, Dec 22, 2009 IP
  19. rung_baaz

    rung_baaz Member

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    #19
    Or may be it was by a mistake.
     
    rung_baaz, Dec 22, 2009 IP