Salam, (Peace be upon you) I was using my yahoo mail and ymessnger , suddenly i was logged out automatically. and it asked me to logged in, but i could not logged in, when i tried to reset my password it is showing this error I have called on yahoo customer care number, +14083491572 1st time she mistakenly reset my secondary email address. and sent password via email. I again called to them and ask about the matter. Then she asked same questions.like date of birth. but i did not remember my registration D.B, I request her to ask some more questions. i replied correctly. but What she said, She said. your account has been deactivated due to abuse. Please contact us at abuse.yahoo.com what happened to my profile; http://profiles.yahoo.com/naziajubeen I tried to search this error on yahoo answers. http://answers.yahoo.com/question/index?qid=20091014110030AAe1iDn http://answers.yahoo.com/question/index?qid=20080825074803AACM70D http://answers.yahoo.com/question/index?qid=20090630000457AA8DgM5 Please pray help me if anyone know the solution...
That sounds as if your account was either hacked or deleted. In case of a hacked account send a mail describing your problem to . If this doesn't help, call Yahoo: 1-408-349-1572, explain to a customer service person what happened. They will ask you to do certain things and then they compare your original info with the changed info. If your account was deleted and not hacked, Yahoo will let you know when you try the suggestion above. Good luck!
Yea it seems your yahoo was hacked but then it could be a temporary issue wait for few hours and try again
@ Jalpari I have talked to yahoo customer care upto 30 minutes. finally they said. your account has been deactivated. But if hacked... and password has been changed by the hacker, i must receive an email about change password. But i did not receive any email from Yahoo in my alternate email address. If it has been hacked. than why my profile is partially deleted http://profiles.yahoo.com/naziajubeen
same condition with me, and Date Of Birth Played a very important rule to recover my account. So,If you don't know your Registered Date Of Birth,then it is hard to recover your account. The email I received for information from them is:
itismine finally what happened to your ID? Do you have access to your account now... I am really worried about my account. because i have many sites registered with this email address...
I can't access my old email address at yahoo.com, the message like this "Services for this domain have been discontinued"
Yes Sister, I have access to my account now, The email I received after sending them the required information: And now my Account is fully active. You can see "Regards, Lee" in my above post. AND now "Regards, Iris" She is telling She is using "me" instead of us. Just I want to let you know that they are not bots, they are Human Beings like us and they can understand your problem. Wassalam.
I am glad the problem of OP got resolved but this instance is a grave reminder to us all... to always keep a back up of all our important e-mails and contacts, on our own pc! Regards, RightMan
they ve deleted my profile contents, http://profiles.yahoo.com/naziajubeen And now they are saying this to me... as i have got in email from yahoo Inc.. It is really annoying. I guess this is an automated email, I replied in email and asked to clear everything, what i did wrong and why they 've disabled my account.
Thanks to Allah, I got my ID back... ---- I have sent emails regularly at account-security@cc.yahoo-inc.com when they reply i again reply against there email.. In reply They were just sending a same email in reply.. it happened upto 10 times that i have replied them again.... yesterday i got another email I had replied with correct information. i could not write exact date of birth, but i had mentioned security questions and answers. In reply they activated my account.. and they have sent temporary password in my email. So by this tonight i have my account back... party night...
I think you should go with new email address. If you have some important data in that account, then you should know the security question that was asked at that time when you created your account.