No Reply from Domain Registrar

Discussion in 'Legal Issues' started by patrics, Jan 25, 2010.

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  1. #1
    I have an issue with a domain registrar. I have one domain hosted with them and want to transfer to another registrar. There are still 2 months validity on the current registration. In order to transfer I need to unlock the domain, but the admin script does not allow my domain to be unlocked due to an error. I have emailed their support various times, but no reply.

    Now, the only choice I see is to let the domain expire or renew with them (I don't want that).

    What are my options? Can I complain with ICANN or anybody else?
     
    patrics, Jan 25, 2010 IP
  2. Dave Zan

    Dave Zan Well-Known Member

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    #2
    Try calling them via Skype if they have phone support. Or a ticket system if
    they use one also.
     
    Dave Zan, Jan 25, 2010 IP
  3. tobycoke

    tobycoke Well-Known Member

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    #3
    Did you buy the domain direct from a registrar or did you buy through a reseller?
     
    tobycoke, Jan 26, 2010 IP