Hello, I am using 1and1 to design my website. I just downloaded WISE FTP. When I watch the tutorial for 1 and 1 it says to click on "FTP access" to find a username and password for ftp. The "FTP access" button that I see in this tutorial is not on my control panel!?!?! In order to do anything in WISE-FTP, I need to get my FTP username and password. I have no idea how to get this. Please help me out. Thanks.
I've had horrible experiences with 1&1 and their unethical practices, hopefully you didn't get locked into that gimmick with the free 3 months, which locks you in a 1 year contract however on the Control Panel where you see all those buttons, not the "Account" tab but the "Administrator" tab, there is a "FTP" button, it's a icon of a home by it.