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No Email Notifications for PM's / Threads

Discussion in 'Support & Feedback' started by tokyoice, Aug 31, 2017.

  1. #1
    Anyone else having an issue with this? logged into my account recently with a few PM's, but no notification of this via email, I've replied to a couple, and received responses back, but again, no email.

    I have checked, and double checked my settings and notifications are switched on, with my correct email address displaying. Spam folders have been checked too and nothing in there.
    SEMrush
    Any help to get this fixed would be really appreciated.
     
    tokyoice, Aug 31, 2017 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Do you have a different email address at a different provider you could switch your email to to see if it's something specific with the email provider you are currently using?
     
    digitalpoint, Aug 31, 2017 IP
    tokyoice likes this.
  3. tokyoice

    tokyoice Well-Known Member

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    #3
    I'm using iCloud - I'm sure I could create a .mail account for testing. :) Or if anyone would like to confirm if they're receiving emails from DP fine and they are also using an iCloud email address?
     
    tokyoice, Sep 4, 2017 IP