No accounts to be billed

Discussion in 'Optigold ISP' started by wjorgens, Apr 29, 2005.

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  1. #1
    When running our billing this month, a day or two before the 1st as usual, when selecting "Bill Customers", it returns with something like, "There are no accounts to be billed".

    As far as I know, we have done nothing different. Every customer to be billed has an open invoice and everything appears to be as it should, at least on the surface.

    Any ideas? Must be something simple I would think.

    Thanks.
     
    wjorgens, Apr 29, 2005 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Check their expiration dates and the thresholds for those account types. Are they within the billing threshold set under the Accounts preferences?
     
    digitalpoint, Apr 29, 2005 IP
  3. wjorgens

    wjorgens Peon

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    #3
    Threshold was set to one day for individuals. Strange, I can't believe this hadn't come up in the past.

    Thank you.
     
    wjorgens, Apr 29, 2005 IP