NL,OFFSHOORE,8Core server,8GB RAM,1GBPS - Hosting + FREE domain = $7.95!! Hurry now>>

man, can you guys do/finish this on your support ticket.!

 

I apologize again to hadle this problem in the forum, but webt hosting doesn´t answer support tickets. They think every common question means asking for tuts. The best think is that I stopped continue "bussiness" early with this company to get in bigger troubles. I am not asking refund yet because they need thousands of dollars for a month for nothing.
They have no time answer one line tickets, but have time to write in forum 10 line answers. It´s so funny.

 

I do not handle tickets. But can I have your non-responded ticket number?

I will be happier if you speak the truth.

 

Of course you do not handle tickets ´cause you do not care of them. Look for them in your system. You answered only the first ticket. I asked you for cpanel access link and you answered "we are not learning school, google it"......why did not you anwered in my ticket that you "will be happier to help customer"?...please wake up, it´s 2009....as I mentioned I apologize to hadle this in forum.....this webt hosting garage company is not worth to spend more time for me anymore to talk about.

 

We said "IP:2082" at first . You were not asked to google at first until you kept on urging you did not receive your account, though you have received.

 

Omg bentink you really need to learn customer service traits, you should have been kind enough to explain to the customer that the server ips going in IP:2082, he wasn't asking you to make a video tut for him or anything.

 

When we realized he entered the word IP directly it was too late, he already opened a dispute which waives the refund and support policy as per our terms.

 

i pay this and still waiting activation; thanks to do it.

VPS-A
60GB RAID10 storage, 600GB premium Tier1 bandwidth, 384MB guaranteed RAM, 512MB burstable RAM
1 Month Price - $19.95 USD

 

All new orders will be delayed as we check the HyperVM security

 

Looks nice, I'll probably buy if you can provide the following.

Data center
Test IP

 

Dispute has been opened after webt hosting did not answered support tickets and cancelation request.

 

You never hit the cancellation button. And opening dispute was against the terms.

 

plz cancel my vps and give me my money
You don't replie tickets
3 days and the vps still inactivated
This is the worst seller i never seen

 

This is terrible. Very unprofessional if you ask me. The 7.95 for "Unmetered RAID10 space & Unmetered bandwidth on 1GBPS" should have set off some alarms though.

Anyway, a company is supposed to interact politely and professionally with its customers and make sure they have everything they need to access their account and manage whatever they are hosting. Replying to a support ticket by telling your client to "google it" is unheard of. Bentink, I think before you're ready to manage any sort of business you should do a little more research into how one is run. (No personal attack or offense intended - just my thoughts.)

With actions like that, you won't find many clients around here. This thread is prime example that support is just as important as the package.

 

I also want a refund..
My Address is

desirockerz.info

Code (markup):

 

We offer free account resets and it can take a day or two. There are many hosts that will do it in an hour or two but they will charge $10-$15 for this. We offer a 30 day money back guarantee.

 

this is what they said for me

 

do you offer SSH?
http://forums.digitalpoint.com/showthread.php?t=1381428
please reply to this thread if you do!

Thanks!

 

Yes you have full SSH root access on a VPS.

 

Hello
For being honest ,
my vps work very good now
the upload can go up to 10 MB/s
Only their service is bad (they never say of hello, dear customer , cheers !!!)
This is my advice, be good with clients and never say "use putty" , "vps active" , "no money back"
i hope that you understand what i wont to said and sorry for my baaaaad english !
Cheers ...