[NEXT ISSUE] Your PAN was found to be invalid after verification

Discussion in 'PayPal' started by vsiyer, Sep 15, 2011.

  1. sb123

    sb123 Active Member

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    #321
    haha! At least there was some communication. Earlier I had sent 4 messages thru PP and every time I got a standard email from them which of course had 0 solutions. So this is something I am positively hopeful about. (And "will" is 100x better than "may" or "can" ;))
     
    Last edited: Oct 4, 2011
    sb123, Oct 4, 2011 IP
  2. jagan1981

    jagan1981 Well-Known Member

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    #322
    I called them up on Monday using the toll Free no...I wad given a CASE - ID....I sent them the fax of my PAN card yesterday and called them again...i was told that i will get a confirmation email once they receive the fax...Last night i got the email...now the email states...

    The documents have been successfully attached to your PayPal account and
    will be reviewed shortly.

    We review documents in the order in which they are received and generally
    require three to five working days to process these documents. Once we
    process your documents, we will contact you about the status of your PayPal
    account.

    I will suggest..its better to call them using skype using their toll free no..You will be prompted for ur email id and last 4 digits of bank account...Then when u will start explaining...the support would say..i have created a CASE - ID...send the documents through fax to the no 001 402 5375731 ....Fax your document...mentioning the Case - ID and Email id....Then call them again...I hope my case will get resolved soon....so also yours
     
    jagan1981, Oct 4, 2011 IP
  3. SAGILIO

    SAGILIO Member

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    #323
    its a very bad problem
     
    SAGILIO, Oct 4, 2011 IP
  4. DumpPaypal

    DumpPaypal Peon

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    #324
    That "Shortly" is NOT as short as they say it. Mine "short" is 7 business days long now and
    they have nothing else to say on calling other than "Sir, We are sorry but its still under review"

    When asked, "Can you give me any time frame for the same?", Answer is "Sir, We are sorry , we can't !"
    When asked, "Will it be done by next year or in 2014?", Answer again is "Sir, We are sorry but status is, its still under review"
    When asked, "Are you people nuts? don't you understand the gravity of situation", NUTS again answer as "Sir, We are sorry for inconvenience but status is, its still under review"

    Enjoy "SHITPAL" :)
     
    Last edited: Oct 4, 2011
    DumpPaypal, Oct 4, 2011 IP
  5. creationz

    creationz Well-Known Member

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    #325
    I called up Paypal
    they were very professional.....considering that they must have got tons of calls for irate customers.....
    they sounded well prepared.
    they said they would remove limitation within 3-4 days

    KEEPING FINGERS CROSSED
     
    creationz, Oct 5, 2011 IP
  6. bachi305

    bachi305 Peon

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    #326
    Dear ***************,

    Hi, my name is Shayne from PayPal Customer Service.

    Thank you for taking the time to write us and we apologize for the delay
    in responding to your email.

    We apologize for the delay in PAN verification. We know that this is
    taking longer than expected but we are doing our best in working hand in
    hand with the necessary departments to verify your PAN. Kindly make sure
    that your name on your PAN card and the name on your bank should be
    exactly the same as the name on your PayPal account to complete the PAN
    validation and will contact you immediately for updates. We sincerely
    apologize for the inconvenience this has caused you.

    Rest assured that we will further strengthen your customer satisfaction
    because we value your business here at PayPal.

    Sincerely,
    Shayne
    PayPal, an eBay Company

    Copyright © 1999-2011 PayPal. All rights reserved.
    Consumer Advisory - PayPal Pte Ltd, the Holder of the PayPalâ„¢ payment
    service stored value facility, does not require the approval of the
    Monetary Authority of Singapore. Consumers (users) are advised to read
    the terms and conditions carefully.
     
    bachi305, Oct 5, 2011 IP
  7. bachi305

    bachi305 Peon

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    #327
    I got above message today. I dont know when is going rectify the issue in my Paypal Account.
     
    bachi305, Oct 5, 2011 IP
  8. jaggudada.d.don

    jaggudada.d.don Peon

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    #328
    hi guys haven't received any email from paypay,
    can you direct me to the link ?
    i still don't know where to complain?
    please help.
    i need the link to email.
    have a huge payment coming
     
    jaggudada.d.don, Oct 5, 2011 IP
  9. dhoomagain

    dhoomagain Member

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    #329
    are they waiting for INR/USD exchange rate to come back to 44 , then they will restore our a/cs to normal? well it seems like this only, my a/c was blocked last friday and they told me it would take 72 hrs, but now its gonna be a weel almost...it could be possible due to weekends and other holidays occurred this week, but seriously the delay is pissing me off....all my business has been stuck due to this....and since there are more holidays coming, i am afraid anything positive would happen before coming monday :/
     
    dhoomagain, Oct 5, 2011 IP
  10. creationz

    creationz Well-Known Member

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    #330
    Call them up
    That is the best option
    Emailing ... i got reply only after 4 days.
     
    creationz, Oct 5, 2011 IP
  11. creationz

    creationz Well-Known Member

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    #331
    Mine also was blocked last friday.....
    They told me the same thing the last time I called.
    Hopefully it will get resolved soon
     
    creationz, Oct 5, 2011 IP
  12. DumpPaypal

    DumpPaypal Peon

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    #332
    I have got 3 such emails , as delayed replies (approx after 6 business days during the previous 20 days duration)
    JUST SIMPLE CANNED COPY-PASTE SHIT !

    And this was in response to some 9 emails sent.
    THEY DON'T EVEN CARE TO REPLY TO EMAILS which has some ANGER SHOWN or IN WHICH REALITY IS EXCRETED ON THEIR FACE !

    Calling them is lot better than emails though the former doesn't guarantee anything!
    Talking with those bunch of DIMWIT idiots (at least those junior agents who first pick up calls) is no different than emailing !


    ENJOY "SHITPAL" :)
     
    DumpPaypal, Oct 5, 2011 IP
  13. dhoomagain

    dhoomagain Member

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    #333
    anyone got his a/c back restored? or all are in the same boat of WAITING LIST ?
     
    dhoomagain, Oct 7, 2011 IP
  14. DumpPaypal

    DumpPaypal Peon

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    #334
    DumpPaypal, Oct 7, 2011 IP
  15. JoomlaDesigner

    JoomlaDesigner Active Member

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    #335
    JoomlaDesigner, Oct 7, 2011 IP
  16. QubeSys Technologies

    QubeSys Technologies Active Member

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    #336
    Perfect!

    My Business account is also restored now .

    Just I need to add my company PAN now.
     
    QubeSys Technologies, Oct 7, 2011 IP
  17. DumpPaypal

    DumpPaypal Peon

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    #337
    You got a BIGGGG luck. Probably from previous reincarnations too.

    THAT much is actually needed dealing with SHITPAL. :)
     
    DumpPaypal, Oct 7, 2011 IP
  18. dhoomagain

    dhoomagain Member

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    #338
    I am really happy to see someone getting the issue resolved, i just called them again and the girl tried to do something and then told me, it will take 24-48 hrs more, to get the issue resolved, she said, they also work on weekends, so i will call them up on sunday again if its not resolved by then...

     
    dhoomagain, Oct 7, 2011 IP
  19. miner

    miner Active Member

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    #339
    Mine was solved yesterday and still feeling nervous it may get limited again! only paypal knows...
     
    miner, Oct 7, 2011 IP
  20. olddocks

    olddocks Notable Member

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    #340
    Paypal is strictly enforcing to check valid PAN nos, as directed by indian authorities. There has been recent news that many people are using fake pan to register with paypal to get around the regulations and earn money.

    be sure your PAN matches exactly with your business or personal name (dont use initials). It not paypal will give you headaches. if you are facing with limitation problems then reason is most likely mismatch. If thats the case, the only remedy is change your name accordingly in PAN or change the name in Paypal account. If you cant change the name in your paypal, then the only way is close existing account and create new one, that exactly matches with name in PAN card.
     
    olddocks, Oct 7, 2011 IP