So it seems they are at least part way listening to the masses. They have given official word that they know there are reporting issues, and that they are not just from a two day maintenance issue as insinuated before. While they have not said how they will fix it or when it will be fixed they have said they will fix it and honestly, that is as good as it'll likely get from any company so at least I am content. For the sake of the program, I sincerely hope this has saved them from losing several publishers. *thumbs up to AA*
I've only been on the system for a week or so now and the more I goto forums and read about AA I wonder why I'm even on the system. They seem to have a never ending supply of issues, I myself have noticed all kinds of problems with their reporting system. If the system can't display simple stats correctly how do we know we're getting paid correctly?
I don't think its ever ending... I think it's just one batch of bad code or something that was the baggage that came with the sale. I have faith they are really working on getting it back in order (or are selling again) this news has caused me to leave their ads up for a little longer... You don't and honestly never will...but then, I think this is the same on any network. The problem here is speculation because the costs vs. clicks is different then most people are used to. It is nothing to get 100 clicks on POSSIBLE buys as it's not a Pay Per Click network...the clicker must first buy something on the other end before cash is passed back, and that sale can take up to 30 days to resolve...so even if all 100 clicks were from buyers it could take a month to see the full return. It should be thought of more like the Google Referral system... you can get a lot of people looking, but until one of them finishes signing up (and in some cases later) then you won't see one shiny penny. Q
Finally... a much needed post on their blog. I thought Shoemoney sold because they weren't used to customer service, it's like MediaWhizz isn't any different.
Hum... like i said yesterday and the days before, have a little bit patience, things will get sorted out. As far as earnings, they are to my knowledge down, mostly because of summertime if you ask me. There is a smaller inventory of goods on ebay now which results in less sales alltogether. I expect things to resume full course by end of September and THEN we will be able to compare results.
Sales are down due to reporting issues someplace between our reports and ebays reporting... at least that is what I got from the blog. While this may very well be the summer slump, that is not the issue....the issue is 'with the click data that we are displaying in your report admin section'. And I do hope that this is the first post of many that keeps the publishers up to date.
My earnings tanked suddenly when they started having the ongoing issues around middle of July. And they never recovered. I don't believe that earnings are being tracked properly.
If I am not mistaken, they believe the same thing...as that is pretty much what their blog said yesterday.
That is not what their blog said yesterday. And it's not what I have been told either in recent feedback from them. But I would be surprised if they would not check into this as well. Here is the text they posted: AuctionAds Publishers, we are aware that there is an issue with the click data that we are displaying in your report admin section. Please note that all clicks are being recorded at the eBay level we are just having problems getting accurate numbers back to your reporting area. We are working on a fix and will update you soon. Thanks for your patience and understanding. We are committed to improving AuctionAds and in addition to this fix have some great new features in the pipeline. I have in the meantime seen changes in reportings: got 80.000 views yesterday instead of the normal 11.000 - 15.000 , so there are a few things bouncing. The site is also been taken down for the moment.
hmm.. if ebay is keep track of all the clicks and purchases... and AA report is not showing... well, who knows! Maybe when the report does work eventually, you will see that you have earned $5k for that month!! Hhahaa, i'm just being optimistic!
And if earnings aren't being tracked? I wonder whose pocket they find their way into. After a while it just starts to look like a scam.
if they weren't tracked, the only ones earning from that will have been ebay... if they were tracked and are missing in the stats, seeing how we got bonuses for missed sales in the past, I'm sure they will adapt the stats.
It's a valid point. The problem is not that eBay is hoarding the data, it's that AA is having problems communicating it to us. Regardless of what earnings are, at one point, AA is probably going to need to re-introduce themselves to their publishers, because there doesn't seem to be a lot of confidence in how things have been handled.
I received a reply from AuctionAds to my most recent email regarding the tracking problem especially for my main campaign. The email states that, "clicks and impressions are being recorded at the eBay level still and nothing is being lost". The problem, they said, is in the reporting module. OK, this is the same as what's on their blog. The good news is that my main campaign now appears to be fixed (again) and clicks/revenue are showing up. I don't whether all the back data can be recovered or not. Right now, I am more interested to see the network working properly and consistently before the high traffic season starts.
Yesterday and today I did get an enormous jump in impressions and clicks so hopefully they worked it out.