NEW EBOOKS MARKETPLACE = BROKEN and Not Working

Discussion in 'Support & Feedback' started by crutchy, Jul 7, 2011.

  1. #1
    I have just received $25 from the sale of an eBook into my Paypal account but I received a PM of the buyer saying:

    He cannot review the product (the reason for the new ebook market place was to reduce BS reviews, now a real person wants to review it and they can't)

    He hasn't received the download (so they've just wasted $25)

    Thankfully they understand it is likely to be a problem at DPs end. But in a lot of situations, it would cause loss of earnings and bad reviews etc.

    I also checked the 'Items for Sale' page on my USER CP and it shows NO SALES. Odd how I have received the money for a sale with the Transaction Description "ebook: Ebook Name" but no signs of it on DP for me or the buyer.

    DP SORT IT OUT AND MAKE SURE NEW FEATURES ARE BUG FREE. ESPECIALLY WHEN MONEY IS INVOLVED!
     
    crutchy, Jul 7, 2011 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    There was some database replication lag that caused what happened. Let me know if you still don't see it or the buyer can't download or review/rate.
     
    digitalpoint, Jul 7, 2011 IP
  3. crutchy

    crutchy Active Member

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    #3
    I got it. You can delete this thread now if needs be.
     
    crutchy, Jul 7, 2011 IP
  4. crutchy

    crutchy Active Member

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    #4
    I think it's not working AGAIN. Just received another payment for an ebook but it's not showing the sale on my User CP Items for Sale bit.
     
    crutchy, Jul 8, 2011 IP
  5. digitalpoint

    digitalpoint Overlord of no one Staff

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    #5
    Was actually working on something... it did not affect the buyer, they are able to download/rate/review right away. I had temporarily paused updating on the seller side to add some internal stuff. It's unpaused now and should be all caught up.
     
    digitalpoint, Jul 8, 2011 IP