JackPH - every Pepperjam Network affiliate is assigned an affiliate manager - your affiliate manager, including ALL contact information is located at the top of your affiliate account. There is no need to submit a request through any other means - simply reach out to your affiliate manager via e-mail or phone and they will address your situation. Best of luck.
Why are you promoting a scam product like Shimmering White on your Network? Total Scam. Really really disappointing to see it on PepperJam. Anything for a buck even if it scams people?