The new CB ANALYTICS has a major flaw which i suspect has been done on purpose. In the old analytics when you checked the statistics you would see the refunds and chargebacks appear on the day the refund/chargeback has happened. (for example if today i made 10 sales and got 2 refunds then i would see 2 refunds on todays analytics). In the new analytics when a refund happens it shows on the day the sale has taken place! this means that if you made 10 sales today and got 2 refunds today but these refunds were for sales made last month then on todays analytics you will not see these refunds you will see 0 refunds for the current day. only when you go and check analytics for last month will you see the statistics updated. this causes the analytics to show you are making more money then you are actually making because many of the refunds do not show. I suspect this has been done on purpose.
yeah ive just noticed that, no refunds in my analytics but theres one on my transactions :\ They should of kept the old analytics!
Once again emphasizing the importance of promoting a product that people want to keep. The dreaded chargeback can kill an otherwise great campaign.