Netaxept Payment Gateway Error

Discussion in 'Payment Processing' started by ireshsl, May 1, 2012.

  1. #1
    Hi All,

    We have integrated Netaxept payment gateway to one of our websites which we plan to launch soon. But we get below error message when we try to do a payment.

    payment-2.JPG

    Parameters pass to the payment gateway from the website without any issues (please refer the image below). So according to the web developing company the error is out of their control and Netaxept should be fixed it. We have contacted Netaxept several times but they couldn't offer us a solution.

    I know lot of experts are here that can help me to fix this error. Can you please tell me the reason for this and how to fix it ?

    Your any suggestion will be really useful for me.


    payment-1.JPG


    Thank you in advance !,
    Iresh.
     
    ireshsl, May 1, 2012 IP
  2. ireshsl

    ireshsl Member

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    #2
    Any support guys ?
     
    ireshsl, May 2, 2012 IP
  3. dchelix

    dchelix Peon

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    #3
    Do you have a merchant account? If so, is your gateway communicating with your merchant account properly? You may need to call your merchant account company to ensure they work with your gateway. This is common with general security errors.
     
    dchelix, May 2, 2012 IP
  4. ireshsl

    ireshsl Member

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    #4
    Hi dchelix,

    Thank you for your reply. I will update you after we managed to fix this problem :cool:

    Thank you again!
     
    ireshsl, May 4, 2012 IP