OKAY I AM OFFFICIALLY PISSED. My site works sometimes, sometimes it doesn't work. Its like the DNS is gone insane. And secondly, my site got hacked. How could they possibly hack my site if it had a password 23 characters long. In addition to this, I can't even change the title saying Hacked By XXXXXX. And I can't even connect to FTP sometimes. Its strange but people say my site works, somehow I can't access it. It says Address Not Found, page load error, anyone can help?
Lol this is what you get for cheap hosting. I actually wanted to buy 5 packages but after seeing the comments, I've second thoughts now.
after some never ending of "several 12 hours later, within 24 hours, tomorrow"... I had decided to moved my site out this morning... I think even your site is up later, they have problem restoring your db... And one of my account got compromised too, that happened few days before this downtime happen... I am very unhappy not just because of the downtime but more so bcos i think the host wasn't telling the truth what really happen ! I hope no one else like their provider/or even their dc come forward to explain and apologize... I only interested to listen to what the owner of neocpanel has to say now..
lolz but i think Neocpanel.com is the best hosting i had ever seen... The staff is Very friendly..... cool web hosting
Hey guys, about neocpanel...their HDD crashed. They are restoring their data, that's why it taking time. do understand them. They are not scammers because of this :| If there's a problem with your website. Just email your info like domdaf mentioned, and he will check...
Yea, understand the situation their in, its not very easy :S Although their staff team is really really friendly
Exactly. i really hope they come back strong as their customer service is excellent which is extremely hard to find nowadays...
DP forum has been down for a couple days.. by the way, Nice to see the http://neocpanel.com has back online.. Thank you domdaf.. Hopefully everything been promised could be done as you said..
Hi Guys We have solved over 5 problems today and the clients are happy! unfortunately they are not posting their feedback here lol! Anyway ! Ladies and gentlemen! Just to tell you that we are not scammers! We offer hosting on our forum neoshares since 2006 and i really love the Hosting Business because it enable me to get lot of money and also to make lot of friends! We consider our clients like our friends and with deep respect! Without you! we won't not be alive!! This is just to remind you that all servers are back now and no Data has been lost! If you can't access your account, please kindly open a ticket on our website! I'm Sorry for the downtime! Trust me! this matter was unexpected guys! A hardware can crashed at any time! that's why we do daily backup! but also on your side! please do daily backup! About the DNS problem, plz use our nameserver,don't use private ip lol Regards, Domdaf
hi, all the naysayers. As promised to Mark. I am here to apologise any hard words out on neocpanel as it was a frustration moments then for everyone. At this moment, i will continue the business with neocpanel. And i hope those who leave do make a considerable judgement on them. A friendly hoster is hard to find so i hope they will prevail. And i am awarding them a modest itrade point to show my appreaciation towards their hard works.
NeoCpanel is the best Webhosting Provider in the industry! Neocpanel don't oversell webhosting packages, the proof see it yourself! The stock are always limited on neocpanel website to prevent overselling and overload on the server. Everything is back to normal now and we will encourage people to check out neocpanel website in a few days... We will add new hosting packages and much more.... Jason, Neocpanel Sales / Support Management
Neocpanel are rubbish, it's official. Their word is not worth the time it took them to write it. You'll note they make a big song and dance about their 99.98% uptime. Infact they state clearly: "» 99.98% Uptime Not many hosts back their uptime guarantee with a Service Level Agreement, but we know how important it is to offer stability for our clients. Rest assured your website will be up and runnung!" This can be seen on their website here: http://www.neocpanel.com/knowledgebase.php?action=displayarticle&catid=2&id=17 However, if you speak to them about the fact that they only had 87.1% this month therefore didn't meet that, all they tell you is that it's back up now. Which doesn't really help as all sites were down for at least 3 days. They refuse to give a refund under the uptime guarantee. So I ask again, what is their word really worth? Would I host with them again - NO WAY! Am I raising a paypal dispute - YES! I encourage others to do likewise
We said we have 99.9% Uptime! not 100% The 1% downtime is reserve for: Hardware crash, Server restart and maintenance... It is not our fault if the Datacenter has taken time to restore the hard disk, we got only 62 hours downtime because of the hard disk failure! This was unexpected man!! But we are still here and all data has been restored! You got your hosting account fixed and now you want to get your money back for the 1 month you have been hosted without any downtime , come on.... Why you don't tell the others that you are trying to scam us ?? I think you found another host now! and now you are willing to get your money back! come on! That's not fair what you are doing! I already told you by ticket! Once the Dispute is closed! We will refund you your money! and forget about neocpanel! You are the only 1 who is still complaining here!! You are facing DNS problem, i will suggest you to open a ticket on our site please! We will fix your dns problem.