NeoCpanel - $10/yearly unlimited Reseller package

Discussion in 'Web Hosting' started by domdaf, Apr 19, 2009.

  1. domdaf

    domdaf Peon

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    #81
    Guys i am really sorry! Our datacenter technicians are taking so much time to resolve the problem.
    They said it should be fixed by today ( in exactly 12 hours )

    For the other server,we have promised you that we will recover the hard disk, we have kept our promise and all data has been fully restore! I am very embarassed guys... Once again it is not my fault, this will not happened again!
    In 12 Hours everything will be back to normal, no more downtime!
     
    domdaf, May 29, 2009 IP
  2. papa2ae

    papa2ae Active Member

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    #82
    Hello,

    Domdaf, is renting the server from us. There has been some misunderstanding at the datacenter and the HD's got unmounted. Therefore we worked for 8 hours last night to restore all the content. This issue had nothing to do with domdaf's service - it is completely our fault and we are very sorry.

    We hope that you can understand that anything that is made by humans will definately break at the end - however, we tried our best and we are restoring the files asap.

    All i can ask you is just to trust this guy again - he is a very good person.

    Again,
    We are sorry,
    papa2ae
     
    papa2ae, May 29, 2009 IP
  3. ScottMark

    ScottMark Peon

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    #83
    Its okey bro.. as long as you still in business and having a good will to solve everything out, then we would understand it.. :)
    Hopefully would not happen again, I am your new customer and got such thing happen.. a little bit shocked.. :D
     
    ScottMark, May 29, 2009 IP
  4. aonas

    aonas Peon

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    #84
    Just another drama ...
    Well, it's happened everywhere anyway.
    So, what's next?
    I am clients of this hosting company, btw.

     
    aonas, May 29, 2009 IP
  5. hmughal75

    hmughal75 Banned

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    #85
    This is not a drama/film etc.. I am also client of papa2ae. And I'm also facing same problem as domdaf. It's not anybody's fault but datacenter :mad:

    Here's my server's main IP 91.205.174.29 from papa2ae & here's my website www.neohosts.info. So, don't worry everything will be on it's place soon.
     
    hmughal75, May 29, 2009 IP
  6. MrSaints

    MrSaints Peon

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    #86
    Alright, new issue. I'm having a page load errors on my site now, what is going on... seriously.
     
    MrSaints, May 29, 2009 IP
  7. TheProxyNetwork

    TheProxyNetwork Peon

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    #87
    Do you accept Proxies? PM me details please.
     
    TheProxyNetwork, May 29, 2009 IP
  8. aidanmarkis

    aidanmarkis Guest

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    #88
    still the same word...

    hope everything to be resolve soon!
    thanks for all the updates
     
    aidanmarkis, May 29, 2009 IP
  9. bratny

    bratny Peon

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    #89
    Servers have been down over 48 hours. No response via e-mail either ...
     
    bratny, May 29, 2009 IP
  10. aidanmarkis

    aidanmarkis Guest

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    #90
    so do we still to wait and see... ??!
    a 48 hours downtime is really really bad.
     
    aidanmarkis, May 30, 2009 IP
  11. aamigallery

    aamigallery Guest

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    #91
    My websites have been down for so long and I am loosing money.When will the servers will be back up again?
     
    aamigallery, May 30, 2009 IP
  12. MrSaints

    MrSaints Peon

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    #92
    Now my crontab seems to be buggy o.o
    /usr/bin/crontab permissions are wrong (0755). Please set to 4755.

    Once in a while I get page load errors.
    I have no intentions in embarassing you, but I'm embarassed myself cause I'm dealing with reselling here too.
    And everyone thats hosting with me are whining.
     
    MrSaints, May 30, 2009 IP
  13. ScottMark

    ScottMark Peon

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    #93
    Ohh I see now.. :D

    domdaf ==> Owner of NeoCpanel.com

    hmughal75's ==> Owner of Neohosts.info

    Both are resellers of papa2ae.
    So the devil to pay should be delivered to papa2ae... :D

    But why domdaf staff's and co-owner (Mark McWhirter) claimed that neocpanel.com has own server? :confused:
     
    ScottMark, May 30, 2009 IP
  14. crazymanu

    crazymanu Peon

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    #94
    still

    site is down .....:(

    domdaf please reply whats going on now............................
    tell us the current status.........................
     
    crazymanu, May 30, 2009 IP
  15. aidanmarkis

    aidanmarkis Guest

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    #95
    hi, everyone is reselling ..

    but that's not my major concern. What i concern is their server performance and their service. So now, the server has been down like 48 hours and counting... Thats sucks big time!
     
    aidanmarkis, May 30, 2009 IP
  16. ScottMark

    ScottMark Peon

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    #96
    neohosts.info (register on 25 may 2009) ==> Down (27 may 2009) :mad:
    How do you compensate me?

    7 days money back guarantee right? May I get refund sir? :)
     
    ScottMark, May 30, 2009 IP
  17. ScottMark

    ScottMark Peon

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    #97
    but webhostingstuff.com rated neocpanel.com has 100% uptime performance... :D

    hxxp://www.webhostingstuff.com/research.php?query=neocpanel.com
     
    ScottMark, May 30, 2009 IP
  18. aidanmarkis

    aidanmarkis Guest

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    #98
    still waiting ... so, still no official words yet... ! :( wonder what really happen now?!
     
    aidanmarkis, May 30, 2009 IP
  19. domdaf

    domdaf Peon

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    #99
    We offer Webhosting Since 2006
    It is the first time that we are having such problem :(
    The Datacenter is taking lot of time to fix the problem and they said by the end of the day everything should be back to normal.

    It was not our fault guys, a hard disk failure have cause the downtime of the server and this matter was unexpected.
    We are not here to scam people and we promise you! You will be compensated for these downtime guys..
     
    domdaf, May 30, 2009 IP
  20. crazymanu

    crazymanu Peon

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    #100
    domdaf it is not the first time remember failure of your Australian server......:mad::(
     
    crazymanu, May 30, 2009 IP