Hello Friends, The downtime occurred due to one of our harddisk failed. We were working hard to make the server back to normal. We are trying to recovery all backups data. We thank you for your patience and we apologize for the inconvenience. If you can't wait, we will move you on another server in Germany which is more faster. Once again, i am really sorry, this matter is unexpected. Please note that we allowed these things on our Germany Server 1) Image Hosting 2) Private Rapidleech 3) Proxy 4) Nulled Scripts 5) Private Torrent 6) Adult Content We also offer: Shared / Reseller / Master and Alpha packages
NeocPanel offers are great, so is the service. My only issue is that neocpanel tends to encounter "VARIOUS" "dilemmas". When I first signed up, the database had some issues so my hosting records were gone, they had to add it back, okay fine, good service. Then my DNS started having issues from WHM showing no DNS Zones for accounts I make to websites being down cause of a bad DNS routing. And then now hard disk failure. Is it because you guys got hacked? Cause thats what you told me Whatever it is, I will continue using neocpanel and recommend it too, I just hope everything gets better, good job for now =]
These thing is scary.. I hope nobody will host them on the server... It will affect the performance... But it is your server/business.. hehe... Is here, http://neocpanel.com/cart.php
We have 2 Dedicated Server in Germany, 1 For these kind of content, and 1 for normal website But unfortunately we will not host more than 10 clients on the server where we accept: Private rapidleech / torrent etc.. because this will cause a server overload. For more details please check TOS on our main website ( knowledge section ).
I requested a refund for my SHARED hosting. Kindly please refund me. I suffered heavy losses due to MANY downtimes that had occurred including the current one. Thanks,
Sir i am extremelly sorry for the trouble it may have cause to you. We got a hard disk failure on our Server 1, and it should be recover in within 48 hours, as we offer only a 7 days money back, i have given you as compensation a Master Reseller instead of a reseller account and you have accepted by Ticket. Once again,sorry,this matter was unexpected and won't happened again.
Hi Domdaf, I would like to know hows the issue going? My reseller still aint working and I need it asap, it been down for a while now.
The Technician said that the Hard Disk will be recover in within 24 hours, it should be back in 24 hours or less. Downtime Will be compensated by : Private Nameserver + $5 as credit in your account
Actually you gave me a private nameserver already and on the email you said you compensate with a offshore master reseller. And yea, the website ain't working?
Hi Our previous server Hard Disk has been fully restore and for our website,it should be back in within 24 hours because we are moving our website on another server. About the compensation: 1) We will not give offshore master or reseller lol, we will give:Either Private nameserver + $5 as credit in your client area , or Extra Space and unmetered bandwidth. It is the first time that this happened the hdd issue was unexpected,now it is fully recovered. Please don't forget to make daily backup everyday
any server down for more than 24 hours is bad host.. I really hope they come as their service is quite good and the server speed/uptown is ok.. But i had reservation on their US server on my first day signup. Their load and memory usage is high, so i request to move to germany server. That was a good move until yesterday. It has down now more than 24 hours. The holland one is still up. I hope i can solve the problem..
Lol, thats being a nuisance, especially since I just got back all my data, now I got it back but I can't make no accounts cause I can't make no packages. I'm making a loss now.