Hello Guys, I am currently doing a report on Google. The main objective of it is to find out how satisfied (or not) Google's customers are, and the major reasons for it. I would really appreciate your input on your experience with them - as Webmasters/ clients. Your experience could be related to any of these three Google services - Adwords, Adsense and Google Checkout. Below are the four basic criteria I am interested in: [1 being worst, 10 being best] 1. Rate 1 to 10 for the product/service you used (Exclude support or Customer service - only consider the technology/interface you used) 2. Rate 1 to 10 for their support response time 3. Rate 1 to 10 for helpfulness of their support replies / Quality of support 4. Rate 1 to 10 for overall customer satisfaction Optional: Your comment/s giving reason for the points you gave If you prefer not to post, you can also PM me. Again, thanks for your time! Regards, Syed