Need your input in my report on Google

Discussion in 'Google' started by syed123, Nov 25, 2007.

  1. #1
    Hello Guys,

    I am currently doing a report on Google. The main objective of it is to find out how satisfied (or not) Google's customers are, and the major reasons for it.

    I would really appreciate your input on your experience with them - as Webmasters/ clients. Your experience could be related to any of these three Google services - Adwords, Adsense and Google Checkout.

    Below are the four basic criteria I am interested in:

    [1 being worst, 10 being best]

    1. Rate 1 to 10 for the product/service you used (Exclude support or
    Customer service - only consider the technology/interface you used)

    2. Rate 1 to 10 for their support response time

    3. Rate 1 to 10 for helpfulness of their support replies / Quality of support

    4. Rate 1 to 10 for overall customer satisfaction
    Optional: Your comment/s giving reason for the points you gave

    If you prefer not to post, you can also PM me.

    Again, thanks for your time!
    Regards,
    Syed
     
    syed123, Nov 25, 2007 IP