Need your advise, What does hosting involve?

Discussion in 'Web Hosting' started by Jon1771, Jul 27, 2008.

  1. #1
    Hello Everyone,

    I am thinking about setting up a paid hosting website, I have run a free hosting website and have 50,000+ members who are looking to upgrade to paid hosting, and many of them have suggested I try and set up a paid hosting website for them to use.

    But I want to know how hard it is to set up and run?

    What do I have to do if someone decides to host with our company? Do I have to set up there account? What does it involve?

    Any advise would be greatly appreciated.

    Thank you

    Jonathan
     
    Jon1771, Jul 27, 2008 IP
  2. Camay123

    Camay123 Well-Known Member

    Messages:
    3,423
    Likes Received:
    86
    Best Answers:
    0
    Trophy Points:
    160
    #2
    You can use any of the popular billing script like:

    clientexec or whmcs
     
    Camay123, Jul 27, 2008 IP
  3. popowich

    popowich Well-Known Member

    Messages:
    170
    Likes Received:
    5
    Best Answers:
    0
    Trophy Points:
    110
    #3
    People who think they can make a quick buck offering some web hosting typically get quickly overwhelmed by the customer service required to keep the clients happy,

    -Raymond
     
    popowich, Jul 27, 2008 IP
  4. jayshah

    jayshah Peon

    Messages:
    1,126
    Likes Received:
    68
    Best Answers:
    1
    Trophy Points:
    0
    #4
    It's true. A lot more is expected from a paid host - mainly as they're paying for it :)

    It can be as simple or as complex as you like. Like a few posts above, get a good billing system and a nice site - along with a good support system, as this is critical to your business running smoothly. Don't rely on single mailboxes to track all requests.

    Jay
     
    jayshah, Jul 27, 2008 IP
  5. Camay123

    Camay123 Well-Known Member

    Messages:
    3,423
    Likes Received:
    86
    Best Answers:
    0
    Trophy Points:
    160
    #5
    You can cutdown support tickets by having a good knowledge base and FAQS section.
     
    Camay123, Jul 27, 2008 IP
  6. Jon1771

    Jon1771 Well-Known Member

    Messages:
    2,622
    Likes Received:
    34
    Best Answers:
    0
    Trophy Points:
    115
    #6
    Thanks for all the feedback, how much work is involved? Would I be expected to set up all the accounts or can I get a script that does it for me?

    Thanks
     
    Jon1771, Jul 28, 2008 IP