Need [URGENT] HELP regardng WORDPRESS installation

Discussion in 'Site & Server Administration' started by joy786, Apr 26, 2011.

  1. #1
    Hi,

    i have a linux host and domain is mentorsanimation.com . I installed wordpress 3.1 into public_html but after installation when i click on visit site to access wp admin it shows
    "Forbidden
    You do not have permission to access this document.

    Web Server at mentorsanimation.com
    "..

    Plz help its very urgent ...
     
    joy786, Apr 26, 2011 IP
  2. MH-Stefan

    MH-Stefan Active Member

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    #2
    Did you check the file and folder permissions? Is there anything in the error logs of the server or control panel?
     
    MH-Stefan, Apr 26, 2011 IP
  3. joy786

    joy786 Member

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    #3
    Yes i have checked the file and folder permissions . All folders of wordpress are in 755 and files in 644 perms . Also there are no error logs in cpanel.
     
    joy786, Apr 26, 2011 IP
  4. MH-Stefan

    MH-Stefan Active Member

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    #4
    MH-Stefan, Apr 26, 2011 IP
  5. joy786

    joy786 Member

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    #5
    thanks but it didnt help me...
    few days ago i changed the host for the domain and updated with new name servers .

     
    joy786, Apr 26, 2011 IP
  6. MH-Stefan

    MH-Stefan Active Member

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    #6
    Then you've most likely uploaded WordPress to the old server, as I can't even access http://mentorsanimation.com/readme.html that comes with any WordPress installation.

    You should either wait for the DNS propagation (about 12-24 hours) or use the temporary URL provided by your new host. You must login to the FTP server using the server's IP address of the new host until the propagation completes.
     
    MH-Stefan, Apr 26, 2011 IP
  7. joy786

    joy786 Member

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    #7
    @MH-Stefan's yes i had uploaded wordpress there but failed to delete the wordpress folder there , then i transferred the domain to a new host and changed the name servers . it has been more than 24 hours since i changed the name servers . I installed the wordpress in public_html folder but still i am facing this error .
     
    joy786, Apr 26, 2011 IP
  8. MH-Stefan

    MH-Stefan Active Member

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    #8
    The propagation can take in some quite rare cases up to 48 hours. Try to clear your browser and DNS cache, restart your computer and reconnect to the internet. Then login to your FTP account using your new server's IP address (not your domain), re-upload all WordPress files and try to install again.

    This is the only thing I can think of right now... If this fails, you should contact your host, they should have a solution for you.
     
    MH-Stefan, Apr 26, 2011 IP
  9. joy786

    joy786 Member

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    #9
    @MH-Stefan ..
    Thanks bro ..let me try this....
    ,,
     
    joy786, Apr 26, 2011 IP
  10. Intermg

    Intermg Active Member

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    #10
    Hey, if you're still having the issue, please feel free to hit me up, and I will help you sort this out (free of charge:)).
     
    Intermg, Apr 26, 2011 IP
  11. joy786

    joy786 Member

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    #11
    @Intermg ..

    Hi, yes i am still having the same problem . Can you tell me what info you will need to sort this out ???
     
    joy786, Apr 26, 2011 IP
  12. Intermg

    Intermg Active Member

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    #12
    You could PM me your hosting and WP details, and I will take a look.
     
    Intermg, Apr 26, 2011 IP
  13. joy786

    joy786 Member

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    #13
    i have Pm you .,.,. please check ... :)
     
    joy786, Apr 26, 2011 IP
  14. joy786

    joy786 Member

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    #14
    its working fine now ... :)

    thanks.
     
    joy786, Apr 26, 2011 IP
  15. Intermg

    Intermg Active Member

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    #15
    Yeah, looks like it probably was a DNS issue or something... :)
     
    Intermg, Apr 27, 2011 IP