I'd rather have someone who has done this before, please state whether you have installed hesk before and the domain you installed hesk on. The instructions are here http://www.hesk.com/demo/readme.html For this job I will need your IP which you can get here http://www.hostgator.com/ip.shtml so you can remotely connect to the database . I will provide database name, database user and password I will pay $10 for this. Payment will be made by paypal after job is complete