I can't for the life of me think of a certain word that I need. It's a euphamism for "following up with leads". "Follow up" is the closest I can come, but what are some other words and phrases that mean the same thing? thanks
selling prospecting confirming checking closing (as in closing the sale) managing customer contact corresponding crm (customer relationship management) account servicing customer service i don't know - that's a tough one...
If you are following up a lead, basically spamming the customer, you could use 'courtesy call' as a euphemism.
thanks guys for the great suggestions. i wanted something different than follow up because it's a bit cumbersome to include in our product's name