I am currently using the helpdesk script found at: http://www.helpdeskpilot.com/index.php I am using the free version. I need someone to modify the script so that I have the ability to edit the user submitted tickets (mostly just so I can edit the incoming email address). Please either post or PM your bid. Thanks.
C'mon, I'm sure this is an easy job (just need something written in PHP that modifies an SQL insert). No takers?
Hey! I am one of the developers involved with helpdeskpilot.com. I don't think that Helpdeskpilot.com permits editing of its scripts without its consent. It would be better if you could mail the support team and ask their consent before proceeding on this. But, your request is a very valid one as we ourselves have felt the need to edit the users' email address many a times. I can take this up with the professional team and make it available for you in the next version..