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need help

Discussion in 'Support & Feedback' started by anthonius, Dec 7, 2016.

  1. #1
    Hi all, i am newbie here

    i have problem after i buy from the marketplace menu. After i make payment, the seller doesn't contact me. What should I do?
     
    anthonius, Dec 7, 2016 IP
  2. jrbiz

    jrbiz Acclaimed Member

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    #2
    You could start by PM-ing the Seller and asking for the domain that you purchased to be delivered. Not sure how long you have been waiting but understand that DP has members in time zones all over the world. Your seller might be in bed right now. :)
     
    jrbiz, Dec 7, 2016 IP
  3. sarahk

    sarahk iTamer Staff

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    #3
    This is @sahos right?
    You can check when a user has been online on their profile

    upload_2016-12-8_10-22-37.png upload_2016-12-8_10-23-36.png

    The image will show your current timezone so you can see if they will have seen your messages.
     
    sarahk, Dec 7, 2016 IP
  4. anthonius

    anthonius Greenhorn

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    #4
    yes it is @sahos. i had replied to discussion menu in the item after i bought the item but no respon. I'll send him private message. thank you
     
    anthonius, Dec 7, 2016 IP
  5. KylieSweet

    KylieSweet Well-Known Member

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    #5
    What kind of service did you buy from the marketplace? The service must be provided first before make a payment to the freelancer.
     
    KylieSweet, Dec 7, 2016 IP
  6. anthonius

    anthonius Greenhorn

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    #6
    i bought domain.

    This solved already. thank you all
     
    anthonius, Dec 7, 2016 IP