Need help with DNS mail exchanger problem, dedicated server

Discussion in 'Site & Server Administration' started by Gmason, Jan 8, 2007.

  1. #1
    I don't know much about this so I hired someone to transfer my site to a dedicated server w/plesk admin. Now my site doesn't get any emails and no help from the guy I hired, he said job was done and I need to pay him more to fix email problem? :(

    This is my dns settings:
    freegrabber.com. NS ns1.
    freegrabber.com. NS ns2.
    freegrabber.com. A 74.52.231.210
    freegrabber.com. MX (10) mail.freegrabber.com.
    ftp.freegrabber.com. A 74.52.231.210
    mail.freegrabber.com. A 74.52.231.210
    ns1.freegrabber.com. A 74.52.231.210
    ns2.freegrabber.com. A 74.52.231.211
    webmail.freegrabber.com. A 74.52.231.210
    www.freegrabber.com A 74.52.231.210

    I can't send/receive any emails for about a week now, whats going on? Any suggestions appreciated. Thanks,
     
    Gmason, Jan 8, 2007 IP
  2. ThreeGuineaWatch

    ThreeGuineaWatch Well-Known Member

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    #2
    Hi,

    Are you running am SMTP mail server on that box? Is the mail daemon running? Do you have inbound SMTP port firewalled locally or upstream? I am unable to connect via TCP to your box on the SMTP mail port which is probably the reason you are not receiving mail.

    Cheers,
     
    ThreeGuineaWatch, Jan 8, 2007 IP
  3. netorius

    netorius Guest

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    #3
    I confirm. mail.freegrabber.com is there but dead on port 25
     
    netorius, Jan 8, 2007 IP
  4. Gmason

    Gmason Peon

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    #4
    so guy I hired didn't do his job well transferring my site over in working condition?
    I'll read up on this smtp server thing, try doing it myself
     
    Gmason, Jan 8, 2007 IP
  5. ThomasNederman

    ThomasNederman Peon

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    #5
    i think the problem could be this

    freegrabber.com. NS ns1.
    freegrabber.com. NS ns2.

    I would suggest using

    freegrabber.com. NS ns1.freegrabber.com.
    freegrabber.com. NS ns2.freegrabber.com.

    think this could be the problem.... (edit)

    -- this will not solve the problem --- but create from this

    host -t NS freegrabber.com
    freegrabber.com name server ns1.
    freegrabber.com name server ns2.

    to this

    [root@dcslinux PreData]# nslookup ns1.freegrabber.com
    Server: 192.168.1.250
    Address: 192.168.1.250#53

    Non-authoritative answer:
    Name: ns1.freegrabber.com
    Address: 74.52.231.210

    [root@dcslinux PreData]# host -t NS freegrabber.com
    freegrabber.com name server ns1.freegrabber.com.
    freegrabber.com name server ns2.freegrabber.com.
    [root@dcslinux PreData]#
     
    ThomasNederman, Jan 9, 2007 IP
  6. hans

    hans Well-Known Member

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    #6
    NS setting ist but one tiny part of mail system
    you also need to assure you have yoour MTA up and running and properly configured
    using dedicated server is fine
    but it finally should be you to know all and to be able to make corrections.

    what MTA did you install ?
    start ?
    running ?
    do you have SSH access to your server ?
    what OS is your server running on ?

    about your NS problems ..
    in general it would be a good idea to have your own NS running on your own server = make this one the master and all others your slave
    have your own NS configured and tested/vaolidated properly
    then all others work as well.

    take your time
    a few days 24/7 to do/Google/learn and read howtos

    later on you will be happy knowing all yourself
    because problems always occur on a regular base and youz sooner or later will want to be free of third-party help for most server-admin work.

    if you run Linux on your server
    then the following howto may help you
    http://www.delouw.ch/linux/Postfix-Cyrus-Web-cyradm-HOWTO/html/
    - its LOONG and time consuming but almost perfect - at least perfect enough to solve all

    transfering a site with all services may take hundreds of hours and hence cost you thousands of $ if problems occur - depending on OS and version of all SW on old host and new host - unless oyu have paid him such amount - you may as well either have to do a substantial part yourself or add $ until job done on a per hour basis.

    I have done my server move myself a few months back and the problems I encountered with all the different SW starting from mysql to PHP to apache and OS all being different versions than my previous linux hosting before - it would have cost me many thousand $ to have the job done by an outsider.
    after all done now I am happy to have done it myself - it was a great and rewarding learning adventure and challenge to grow.

    I had what all might need - a good friend with some additional expertise ready to help by eMail or ICQ or cell-phone when needed ...
     
    hans, Jan 9, 2007 IP