I tried to find the solution to my problem by reading different questions posted here but I guess only an with my specific details will help me understand the issue. I have setup the goals for booking/lead on my site. It is simple one step booking where customer opens my booking page(/IPTV/booknownew.jsp), Fills the form, submit and get confirmation page(/IPTV/confirm_Booking.jsp). When I check the Funnel Visualization I see the details as shown in image (result.gif). Now as I understand here is that booking page(/IPTV/booknownew.jsp) gets 422 visitors from various pages out of which only 41 pass through on conversion page. but then there are 13 more being added (making total to 54) from /IPTV/booknownew.jsp and /IPTV/company.jsp. What I do not understand is 1. /IPTV/booknownew.jsp is my booking page thus why people coming from this page are not added in my first page visitors (422) 2. There is no booking form on /IPTV/company.jsp then how come any user come from this page to conversion page Can someone help please? your help will be greatly appreciated. I have attached two images with it which show the setting of goal and the result funnel visualization.
Is it possible this was you doing your testing of the pages? If you have no links from these pages to your page where the conversion is tracked, then how would any visitor (other than you) know the page even exists? It sure would be nice if Google added a feature to the Analytics to exclude certain IP addresses, so we could get real stats without our own activites showing up. Hope I understood your problem correctly and that this helps!
thanks jtcne for the reply I guess you are right as I can see more conversions over the time but no change in the visitors from that page. But my first question is still unanswered. Would you be able to help me with that too?
Hi lochanrajeev, Taking a closer look at the numbers, they don't add up anywhere close to the 422 visitors. I'm also unable to explain why, if all of these visitors come in through the booking page, why is it they don't show in your numbers... If you sent an email to Google support, perhaps they could explain it. If you do, please post their response here so others can learn from it or we can attempt to help you make sense of it. Good luck!