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Need Advice on Domain Registration

Discussion in 'Legal Issues' started by tendemo, May 6, 2012.

  1. #1
    Hi, about a week ago I registered a Domain. I got a receipt from the Domain registrars and proceeded by logging on.
    To my greatest dismay a had a message that my account has been temporarily suspended and that I should contact the system administrator.
    I have sent more than 10 emails and had no reply. It may sound funny but i want to claim for justice on this one. When I do a WHOIS on the intended domain name its still available. However my credit card got debited during registration.
    How and where can I sue this service.
    Thanks
    ten
    SEMrush
     
    tendemo, May 6, 2012 IP
    SEMrush
  2. Dave Zan

    Dave Zan Well-Known Member

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    #2
    You sue the registrar in their jurisdiction. Can you afford it, though?

    Unfortunately, you're not going to get "justice". At least, not in the way you expect.

    If the domain name is still available in the meantime, I suggest you register it right away.
    Then deal with getting your money back after.

    Good luck.
     
    Dave Zan, May 6, 2012 IP
  3. klikeras

    klikeras Greenhorn

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    #3
    If you really want that domain then just buy it elsewhere, there is no point in contacting them if they don't respond.
    If it's still free then get is somewhere else and like Dave Zan said, deal with the refund later.
     
    klikeras, May 6, 2012 IP
  4. JohnRock

    JohnRock Peon

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    #4
    what country do you live?
     
    JohnRock, May 6, 2012 IP
  5. tendemo

    tendemo Active Member

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    #5
    Hi there I was suspecting something like that. I cant even afford another one and I am in trouble with my customer. Would I be able to get an attorney/ Lawyer who would accept a certain % of my claim and I do the case for for me ?
     
    tendemo, May 6, 2012 IP
  6. tendemo

    tendemo Active Member

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    #6
    I am from a third world country so think thats why they dont bother that much about my requests.
     
    tendemo, May 6, 2012 IP
  7. tendemo

    tendemo Active Member

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    #7

    Thanks I know I will need luck and presume thats why Im getting this sort of treatment, but I am prepared to walk the distance. So nowadays registrars can just treat you like that and walk ?
     
    tendemo, May 6, 2012 IP
  8. michaelstampone

    michaelstampone Member

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    #8
    You can fight it, but you will most likely spend more than you receive. How much do you think you deserve to receive for this injustice? What is the lawyers minimum commission to take on a case such as this? Can you afford to fight them or hire a lawyer to fight them in their home country or region? I simply could not. If it is still available I suggest you register the domain with another company and report the offending company to the Better Business Bureau.
     
    michaelstampone, May 6, 2012 IP
  9. Dave Zan

    Dave Zan Well-Known Member

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    #9
    I think a better question is are you indeed dealing with a registrar, or a reseller for one. Look below if
    the one you transacted with is indeed an ICANN-accredited registrar:

    http://www.icann.org/registrar-reports/accredited-list.html

    If you used a renowned registrar like Go Daddy or Name.com or NameCheap or Dynadot, your scenario
    extremely rarely happens to them. I say extremely rarely because it can happen, but any of them are
    prepared to handle it promptly. (though not always to one's satisfaction...)

    I'm guessing you dealt with a reseller? Unfortunately there is no consumer regulation agency handling
    that other than your local one or that in the provider's jurisdiction, much more on a world-wide scale.
     
    Dave Zan, May 6, 2012 IP
  10. tendemo

    tendemo Active Member

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    #10
    Hi again and thanks for the information. I went through the icann list an did find my registrars name there.
    I also found out that i had some other domains registered with this service.

    All I need is to have my money back, make them pay for wasting my time and have my other domains transferred to another registrar at their cost.

    Perhaps a newspaper from their jurisdiction be interested in my story and have it bought if I can give them proof in exchange.

    They will definitely not enjoy that.
     
    tendemo, May 6, 2012 IP
  11. browntwn

    browntwn Illustrious Member

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    #11
    No attorney would be interested since the damages are so minimal - the cost of a domain name. Since you said it was still available, you are really only fighting for a refund. This is hardly worth much of your time, let alone any attorney. Since you say you paid with a credit card, call your company and complain to them that you did not get anything and seek a refund. Any other effort on this is a waste of time.
     
    browntwn, May 7, 2012 IP
  12. locke815

    locke815 Peon

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    #12
    I think it's best if you ask for a refund
     
    locke815, May 7, 2012 IP
  13. dscurlock

    dscurlock Prominent Member

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    #13
    wishful thinking, but its not going to happen...

    no one is going to pay you for what you think your time is worth, that is just opinion...

    You either got caught up in a scam register, or the register has gone bust...

    That is very interesting subject, what happens to those domains if a register goes bust
    even though you have paid for yours? What if it was a $10k or $100k domain?
    oh my, what would you do then? If a register filed BK, then a judge would just
    sell everything off for pennies on the dollar to some auction domain service, even
    then, it is most likely you lost your domain in the BK process...

    better yet, what if a register went bad holding a million dollar domain,
    what would DP, Sitepoint, WarriorForum, CL, what can they really do?

    It seems we can own domains, but controlling the domain seems
    to be out of our hands, and at the mercy of the domain register.....

    I recall asking this question awhile back...

    Can a register steal your domain if they want...

    I was told yes, they have control over your domains...
    the question now is, do you have mega bucks in the bank
    in order to go back after your prized $9.95 or million dollar domain?

    If your answer is no, then you already have answered your own question.

     
    dscurlock, May 7, 2012 IP
  14. Dave Zan

    Dave Zan Well-Known Member

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    #14
    Eeep, careful there. Hate to say this, but a registrar tends to lock a user's account
    (and any domains in it) upon receiving a chargeback.

    Crazy, I know. Unfortunately, I've seen this happen a lot.

    The OP can probably make one last shot by contacting the registrar via social media
    like Twitter or Facebook. Then if all else fails, he'd better move his domains out first
    before initiating a chargeback or payment dispute.
     
    Dave Zan, May 7, 2012 IP
  15. browntwn

    browntwn Illustrious Member

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    #15
    It seemed like his account had already been suspended, but you have a good point. :)
     
    browntwn, May 8, 2012 IP