need a refund

Discussion in 'Digital Point Ads' started by dany999, Aug 15, 2013.

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  1. #1
    i added 25$. i used only 1$.
    i am in need of money.
    requesting a refund. please refund my non used money which is 24$.
     
    dany999, Aug 15, 2013 IP
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    You would need to contact the site you advertised on. When you pay a site to run your ads, you pay them directly (the money does not go through us).

    I just checked and you have never advertised on digitalpoint.com, so I have to assume it's with another site.
     
    digitalpoint, Aug 15, 2013 IP
  3. dany999

    dany999 Active Member

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    #3
    i tried to contact. but didn't find any on their site to contact them. here is the site:
    Bitedu.net
    i tried to post a comment on a post of their site but no respond.
    i'll be so glad if you help me contacting them. :oops:
     
    dany999, Aug 16, 2013 IP
  4. digitalpoint

    digitalpoint Overlord of no one Staff

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    #4
    Did you try emailing them at their PayPal email? We don't know them, so not sure how you would think we would contact them for you...
     
    digitalpoint, Aug 16, 2013 IP
  5. dany999

    dany999 Active Member

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    #5
    i couldn't find there email address
     
    dany999, Aug 16, 2013 IP
  6. digitalpoint

    digitalpoint Overlord of no one Staff

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    #6
    You looked in your PayPal account? You have to sent to an email address, so seems to reason that if you looked at the transaction, you could see the email address you sent it to?
     
    digitalpoint, Aug 16, 2013 IP
  7. dany999

    dany999 Active Member

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    #7
    he is saying that "forum charged me money so i can't refund. explain your problem at forum"
     
    dany999, Aug 17, 2013 IP
  8. digitalpoint

    digitalpoint Overlord of no one Staff

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    #8
    Anything the system charged is automatically refunded to him when he gives you a refund through the publisher interface.
     
    digitalpoint, Aug 17, 2013 IP