Hi for a client of mine I need a remote hosted chat solution. Approx 30-40 max at anyone time. Needs to be stable and reliable and come with it's own tech support (I don't do chat). A monthly fee is not the problem. Chat room(s) need to be customizable etc. Would be great if you can suggest one. Thanks and cheers Expat
You might check out Bold Chat, I used their free service before we built one and it seemed to be pretty good. Live Person is another pretty good one.
You want want to sign up for a free trial at Velaro - http://www.velaro.com/m Its affordable, rock solid hosted chat solution and is the winner of our gold award 2006. We use it on our sites www.livechatdir.com and www.m2mtopranks.com and works great. LivePerson (www.liveperson.com/smb) is another robust customer support solution, but its more expensive for just what you are looking for.
We have named LivePerson as the best Live chat pick for 2007 because: 1. It now integrates Live Chat, Email Ticket Support, Live Call and Knowledgebase all in one application Thhis means you can get all 4 integrated customer support channels for the price of one. Simply the most cost effective total customer support solution for 2007. Worth a try!
Looking for this type of one.. can anyone give more links? How about Help Center Live freely available in Cpanel?
For security check my link just kidding ! Hey guys i am looking for a free chat software like helpcenter live which exists in CPANEL. any one give me a good suggestion? i like to install it in my server itself .
It doesn't install on your server, but you may be interested to know about Hab.la. It's the only option available that lets visitors start a chat on your website and allow you to see and respond to it in your instant messenger client as if you're IM'ing with a friend. Hab.la is a free script, but also has a huge array of features: multiple operators, multiple users, logging and tagging, push capability, user monitoring and visitor statistics. It's also completely scalable, so you can use it to add to your blog's community or get better customer loyalty from your online store. Features are constantly being added, and we're always happy to chat with anyone interested in beta testing or just giving feedback. Come visit or say hi at http://hab.la
The open source ones are not bug free. I would suggest going with www.triolive.com for low budgets. Worth every penny.
May be you should try the services of http://www.247easysupport.com/services.php . Have been dealing with them for over a year now and have seen how the customer satisfaction level has leapfrogged.