My company just switched hosting services and we swapped over the nameservers for the new company and of course I expected a wait of several hours before our main domain would transfer over. We are now 12 hrs later and when I type in our main domain without the WWW e.g "example.com = Access to site" while "www.example.com = Page not found error" Never had this happen to me before. Any ideas?
Hello there, The "www" A record sometimes takes longer to propagate, which could be why you are seeing a difference. If you ping both the www and non-www version, odds are you will see them going to different IP's. Only thing you can do wait it out if this is the case. Regards, Chris
should i have both A records for non-www and www like www.example.com=ip192.xxx.xxx.xx and exmaple.com=192.xxx.xxx.xx?
Hi there, Your www "A" record should point back to your main domain, you can also use a cname if you wish: www | ttl | IN | A | example.com. www | ttl | IN | CNAME | example.com. Code (markup): Chris
Make sure your new company properly configured your hosting for both www and non-www versions of the domain. Then use a tool like www.intodns.com to check your DNS.