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My website wont load on google chrome

Discussion in 'Google' started by macstux, Jan 25, 2017.

  1. #1
    I recently made a new logo that I uploaded to my website logo size is 2.3mb. When I try to access my website through google chrome I get the aw snap page crashed. I used multiple computers, and phones and still get the same google chrome error. When I go back to the old image with is like .kb lol it works just fine. How would I go about fixing this issue, the website works great on all other Internet browsers(firefox, safari, etc.)
    SEMrush
    Thanks
     
    macstux, Jan 25, 2017 IP
    SEMrush
  2. Furquan Ahmed

    Furquan Ahmed Well-Known Member

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    #2
    Where is your website?
     
    Furquan Ahmed, Jan 25, 2017 IP
  3. macstux

    macstux Active Member

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    #3
    Its in the sig aroundchristmas though I had to change the logo back to the original one so it can load properly.
     
    macstux, Jan 25, 2017 IP
  4. macstux

    macstux Active Member

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    #4
    Problem fixed. Thank you.
     
    macstux, Jan 25, 2017 IP
  5. stephanie12

    stephanie12 Peon

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    #5
    Hi Macstux,
    I am experiencing the same problem you had with your log.
    Some of the png my image converter creates crash in chrome (i think it might be related to the metadatas in the images...).
    It would be really helpful for my debugging if you could send me the logo you had the problem with (stephanie.gram12[at]gmail.com).
    I will post the result of the debugging on this forum.
    Thanks
     
    stephanie12, Feb 21, 2017 IP
  6. macstux

    macstux Active Member

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    #6
    The problem with my logo, was becuase of its measurements.
     
    macstux, Feb 21, 2017 IP
  7. stephanie12

    stephanie12 Peon

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    #7
    Do you mean the width and height?
     
    stephanie12, Feb 21, 2017 IP
  8. macstux

    macstux Active Member

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    #8
    yes
     
    macstux, Feb 21, 2017 IP
  9. stephanie12

    stephanie12 Peon

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    #9
    Okay thanks, if you still have the image can you send it to me by mail? i would like to take a look at it to see if it is related to my problem.
    Thanks for your help
     
    stephanie12, Feb 21, 2017 IP
  10. vicky paul

    vicky paul Member

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    #10
    ooh 2.3mb This is too much, my website logo is 25kb only and favicon is just 3kb. keep your site images very low bytes.
     
    vicky paul, Jun 25, 2017 IP
  11. msgreenpea1

    msgreenpea1 Greenhorn

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    #11
    I experienced this before as well and all that we had to correct was the size of the logo too.
     
    msgreenpea1, Jun 26, 2017 IP