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My sites have been down for more than a day: Sign of a bad hosting service?

Discussion in 'Web Hosting' started by Davey Crocket, Dec 20, 2005.

  1. #1
    My sites have been down for more than a day...is this a normal occurance or something one should expect when dealing with hosting services? I know things happen, but this is the web and I'm loosing money.

    They have not been working for over 24 hours.
     
    Davey Crocket, Dec 20, 2005 IP
  2. GuyFromChicago

    GuyFromChicago Permanent Peon

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    #2
    Any hosting company that has 24 hours + of downtime in the week leading up to Christmas should not be in the hosting business.

    I would drop them in a second.
     
    GuyFromChicago, Dec 20, 2005 IP
  3. ServerUnion

    ServerUnion Peon

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    #3
    agreed, downtime will happen but there is really no reason for it to be that extended.
     
    ServerUnion, Dec 20, 2005 IP
  4. Spy

    Spy Peon

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    #4
    I would find another host. My host is down now for like 5 days. And I dont think hes comming back. :(
     
    Spy, Dec 20, 2005 IP
  5. Davey Crocket

    Davey Crocket Well-Known Member

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    #5
    What hosting services do you all recommend? I need a WHM hosting account with unlimited domain names for under $24.00 a month.
     
    Davey Crocket, Dec 20, 2005 IP
  6. fryman

    fryman Kiss my rep

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    #6
    Yikes, when my sites go down for an hour I just go crazy... 24 hours would give me a heart attack
     
    fryman, Dec 20, 2005 IP
  7. Davey Crocket

    Davey Crocket Well-Known Member

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    #7
    we'll I've been pacing back and forth in my room, you just can't see me :rolleyes:
     
    Davey Crocket, Dec 20, 2005 IP
  8. guru-seo

    guru-seo Peon

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    #8
    You should definitely start shopping around. And do not let the price be the only determining factor. When times like this come around you wish you had paid a bit more and gotten a better service.

    Good luck.
     
    guru-seo, Dec 20, 2005 IP
  9. guru-seo

    guru-seo Peon

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    #9
    Another thing be wary of any host offering you unlimited anything. If someone offers you anything as unlimited it is a matter of time before their resources run dry.
     
    guru-seo, Dec 20, 2005 IP
  10. pwaring

    pwaring Well-Known Member

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    #10
    I had a host that used to go down every now and again for extended periods of time - at one point their mail service was down for a whole weekend and I lost all their mail. The solution is simple: vote with your wallet and change providers.

    As for choosing a host, the best thing to do is ask around for recommendations, both of who to go for and who to avoid. I host all my sites on a server on my DSL line and run other services on a virtual machine elsewhere so I can't really recommend a shared host.
     
    pwaring, Dec 20, 2005 IP
  11. mdvaldosta

    mdvaldosta Peon

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    #11
    Just go with someone established so you don't have these problems.
     
    mdvaldosta, Dec 20, 2005 IP
  12. forkqueue

    forkqueue Guest

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    #12
    It's worth checking the SLA of any service provider before you sign up to them.

    IMO (and I speak as someone who runs web clusters for a living) unscheduled downtime is always unacceptable - but that's not to say it'll never happen. The mark of a good provider is one that quickly resolves the problem (within 30 minutes at an absolute maximum) and then lets you know why there was a problem and what steps they're putting in place to prevent it happening again.

    Of course, the old adage 'you get what you pay for' very much applies here, and you're unlikely to get that level of service from a bargain basement provider.
     
    forkqueue, Dec 22, 2005 IP
  13. dwk

    dwk Peon

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    #13
    Definitely agree with the previous posters...sometimes it's worth a bit of extra money per month to make sure that your site does not go down. Maybe look into some hosting companies that have some additional redundancy across multiple servers, so if there is a hardware problem it will not affect your site.
     
    dwk, Dec 23, 2005 IP
  14. Davey Crocket

    Davey Crocket Well-Known Member

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    #14
    Thanks for eveyones input... I know you get what you pay for, I pay around $20 a month 2 GB storage, 20 GB bandwidth. I am checking out other good hosts with URCHIN statistics.

    Its been 4 days now since my sites have been online I feel soo lonely :(
     
    Davey Crocket, Dec 23, 2005 IP