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My paypal account locked with negative balance, but I sent them a check !!

Discussion in 'PayPal' started by ragavbpl11, Jun 11, 2010.

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  1. #1
    Hello,

    I am frustrated with paypal, they don't listen to you. They reply your emails with just one same answer everytime in spite of what ever you ask them.

    Please some 1 read my full case and suggest me on what to do-

    I am from India and I had a verified paypal account with a Vcc added to it + my real bank account added.

    I had a dispute and ended up having a negative balance of $382, as I sold a digital item(website design template).

    I first ignored paypal's emails and did not respond to them, but since last one month I am trying to pay the negative balance but paypal does not co-operate.

    I asked them to remove the limit from my account so that I can send money from other paypal account to mine to bring my balance to +ve, but they didn't.
    SEMrush
    I asked them that easiest way is that I can directly transfer money via my online bank transfer system to theres. But they said they don't accept it. Also they don't support Indian banks as I tried to use the "Add funds" option in my account earlier to lock, and I got a message that you can not add funds from this bank as this bank is not supported by paypal.

    I asked them to give me a extension before locking my paypal account as I am in the process of sending them a cashier check. But they first didn't reply to my email and then suddenly locked my paypal account. Also arranging a cashier check in $ was really tough for me as in my city they are not easy to get. Also bank charged a high fees for the same. And I also told paypal all this + I also told them that if I send you the check, I'll send from Indian post and thus it'll take atleast 15 days. But no reply and they locked my account.

    I have sent them a check of $10 to test if it gets delivered properly, and then I thought if it does then I'll send them the remaining amount. But as they have locked my account I can't even see that if they added the funds to my account or not.

    Now the problem is inspite of trying to pay paypal, they are not co-operating and thus I am totally unable to pay them.

    Give me suggestions so as to what to do, I am from India and can not contact them via phone.
    Some people asked me to leave that account as it is, and don't pay as it is not a very big amount and paypal won't do anything. So is the suggestion right?

    Also I don't want that paypal account anymore!!

    Please reply asap, and people prior experience would greatly help me. I have seen many people on DP have gone through this, but one thing that I didn't find is that anyone has a real bank account attached? Because other people have left there account with negative balance and made a new one, but did they have bank accounts attached and if yes what action did paypal take?
     
    ragavbpl11, Jun 11, 2010 IP
    SEMrush
  2. vince007

    vince007 Peon

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    #2
    They lock everyones account at some point. Just go through the steps required to open it again and they should let you back in.

    If it's permanently locked you can get a new IP and try to make a different account.
     
    vince007, Jun 11, 2010 IP
  3. ragavbpl11

    ragavbpl11 Peon

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    #3
    Buddy, first off all, thanks for quick reply!!

    Secondly the problem is the negative balance part.. They asked me that if I don't pay back my negative balance they'll handle the case to collection agency.
    Also they specify no steps to unlock my account.

    Well in that case should I leave the account, and if so will they really take legal action against me? Although some people said that until the negative balance is above $1000 they don't do anything and my balance is also less then the amount i.e. $382. But my bank account is attached with paypal, so can they take my address and sue me ?

    So what to do?
     
    ragavbpl11, Jun 11, 2010 IP
  4. vince007

    vince007 Peon

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    #4
    They are not going to do anything like take you to court and sure you for such a small amount.

    If you call them they might give you some steps to unlock your account. If not, I wouldn't worry, although I really don't have a clue how the credit system in India works.
     
    vince007, Jun 11, 2010 IP
  5. ragavbpl11

    ragavbpl11 Peon

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    #5
    Thanks buddy, that surely helps bring my temperature down :p!!

    Still if waiting for some1's reply who is from India and have had such prior experience :)
     
    ragavbpl11, Jun 11, 2010 IP
  6. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #6
    If you send $382 from other paypal account to your paypal account then negative balance turns into 0.

    For a quicker solution you need to call them through phone.

    DON.
     
    deluxdon, Jun 11, 2010 IP
  7. vince007

    vince007 Peon

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    #7
    Just look at some websites like paypalsucks.com and you will see it's a very common problem.

    I had my account frozen one time just because I took a payment from someone from a small country.

    I was always to get it unlocked by following their outrageous steps though.

    deluxdon - he can't accept payments if his account is fully locked.
     
    vince007, Jun 11, 2010 IP
  8. ragavbpl11

    ragavbpl11 Peon

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    #8
    Thank you vince007 for enlighting DON with my problem.
     
    ragavbpl11, Jun 11, 2010 IP
  9. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #9
    Ok but instead of contacting them through email why don't you contact them phone as that is the best way to sort out your problem quickly IMO.

    DON.
     
    deluxdon, Jun 11, 2010 IP
  10. vince007

    vince007 Peon

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    #10
    Yes, that is true. Whenever I had issues to resolve I had to call them every day. Otherwise they are very slow to do anything about it.
     
    vince007, Jun 11, 2010 IP
  11. ragavbpl11

    ragavbpl11 Peon

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    #11
    But the problem is there is no number where i can contact them from India.
     
    ragavbpl11, Jun 11, 2010 IP
  12. roopajyothi

    roopajyothi Active Member

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    #12
    Send money from another paypal account!
    check is hell for us since paypal to drive you away a lot of days!
     
    roopajyothi, Jun 11, 2010 IP
  13. ragavbpl11

    ragavbpl11 Peon

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    #13
    I can not do that please my thread.
     
    ragavbpl11, Jun 11, 2010 IP
  14. intexamd

    intexamd Peon

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    #14
    Here is tollfree Paypal number.
    1-888-221-1161
    1-888-204-4481
    You can call them using Skype.
     
    intexamd, Jun 11, 2010 IP
  15. jb=]

    jb=] Peon

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    #15
    Calling is your best solution, they really aren't going to listen to emails as they probably have so many emails a day coming into their system. I'm shocked that they didn't just take the money out of your bank account at your bank. This has happen to me before and they just grabbed the money from my bank account and it was all settled.
     
    jb=], Jun 11, 2010 IP
  16. INDIAN123

    INDIAN123 Active Member

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    #16
    then u r not from india .
    they cant touch our indian bank account .
     
    INDIAN123, Jun 11, 2010 IP
  17. deluxdon

    deluxdon Catch Me If You Can...!!!™ Staff

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    #17
    I have below given number of paypal with me.

    0014029383570

    Try it.

    DON.
     
    deluxdon, Jun 11, 2010 IP
  18. roopajyothi

    roopajyothi Active Member

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    #18
    Oops! Therefore call them and ask them to connect to Supervisor!
    He/Shae can solve the issue!
    The Agents wont help in this more!
     
    roopajyothi, Jun 11, 2010 IP
  19. MRCaseStudy

    MRCaseStudy Greenhorn

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    #19
    Almost all of us have been in hot water with Paypal at some point. Keep calling in until you find a helpful agent. Eventually, they will resolve your issue. Good luck!
     
    MRCaseStudy, Feb 11, 2021 IP
  20. sarahk

    sarahk iTamer Staff

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    #20
    A note for anyone stumbling over this thread in the future:

    Do not ignore official documents from banks (or insurance companies, or your country's tax department).
    If you ignore them don't be surprised when they decide they don't want to deal with you.
    Having created a problem by your own inaction don't expect strangers online to "reply asap"

    Good luck getting them on the phone, the skype option is probably the best.
     
    sarahk, Feb 11, 2021 IP
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