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My payment not showing in payment history

Discussion in 'Digital Point Ads' started by Bielefelder, Jul 5, 2017.

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  1. #1
    Hi, I made a payment via paypal to my advertising fund yesterday. It is not showing 24h later. I can send you the confirmation mail from Paypal.

    Is there anything you can verify?

    Thanks in advance ;-)

    Hi,
    SEMrush
    I made a payment on July 4th. The transaction id is 4MJ775475Y545160W and its not showing in my payment history. Can you please verify this?

    Is there any other way I can get in touch with support?

    Thanks a lot...
     
    Last edited by a moderator: Jul 6, 2017
    Bielefelder, Jul 5, 2017 IP
    SEMrush
  2. digitalpoint

    digitalpoint Overlord of no one Staff

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    #2
    Hmmm... can you verify the transaction ID or give the PayPal email it was sent from?

    PayPal's activity shows this when trying to find it:
     
    digitalpoint, Jul 6, 2017 IP